My computer often crash when closing Musescore

• Oct 27, 2019 - 18:49
Reported version
3.2
Type
Functional
Frequency
Once
Severity
S3 - Major
Reproducibility
Randomly
Status
duplicate
Regression
No
Workaround
No
Project

Hello there !

First of all I want to say that I'm French, so I might make some mistakes and be unclear in this report, so I apologize in advance. Also I really like your software, I use it a lot.
So here the problem : My musescore makes my computer crash when I close it and I have no idea why. I tried to figure a pattern that could explain why my computer crashes, for example with other software that I'm using, if I saved or not a project on musescore... It did not changed much and my computer would crash randomly, only when I close Musescore. I have an Asus Pavilion. I tried to uninstall and reinstall musescore but it did not work. It would not be a big problem in itself, but some of my project are not openable anymore, and I still don't know why. Here are two of them joint.
I hope you'll find an explanation

Best regards

Léo Gioria

Attachment Size
On_Brulera.mscz 26.41 KB
On_Brûlera.mscz 9.66 KB

Comments

Unfortunately as the long bug report Jojo linked to says, we don't know the cause so we can't fix it. All we can do is learn everything we can that the users might have in common so we can learn to reproduce the problem and will then be able to fix it.