Scrolling bug

• Apr 24, 2020 - 05:46
Reported version
3.4
Type
Functional
Frequency
Once
Severity
S3 - Major
Reproducibility
Randomly
Status
closed
Regression
No
Workaround
No
Project
MuseScore

(macOS X High Sierra 10.13.6)

I opened Musescore today on a whim to check something in the program, but this weird bug happened where whenever my mouse is over the score itself, it weirdly scrolls to the left. Only when selecting a tab up on the top (File, Edit, View) did the bug stop doing the weird scroll thing.

Needless to say, this bug is hindering me from writing and is even dangerous. I had my play panel open and I didn't realize if the mouse was hovering over the volume, tempo, or metronome volume wheel that the scroll glitch still applied and would scroll up. I played my score and it utterly destroyed my ears. I'm still feeling nauseous as I'm writing this bug report. Someone, please help me with this. I can't seem to get rid of it.

Edit: It is not a problem with my mouse itself, because the mouse works completely fine in other programs (video games, chrome, etc), and in Musescore, only happens when the mouse is hovering over the score itself.

Comments

• Apr 24, 2020 - 16:56
Severity S1 - Blocker ⇒ S3 - Major
Status active ⇒ needs info

Could be those other programs don't happen to respond to the specific errant information your mouse is sending, but it practically has to be a hardware problem. If the score is scrolling to the left, that would suggest your mouse is sending horizontal scroll events, could be your other programs ignore those. Anyhow, I recommend a can of compressed air to clean it.

Reply

• Apr 24, 2020 - 21:05

Well, it's strange. I tried a different mouse and everything was working fine, so I thought it could've been a hardware issue. But then I switched back to the first mouse, and everything was working normally? (Note that I didn't do anything to it, no compressed air or anything.) Not to mention it would vertical scrolling because of the play panel's movements right, right? It's just odd. The scrolling was too fast to just be ignored by other programs I think, so they must've detected those movements I feel.

The strange scrolling has stopped, but I'm afraid it will come back and may ruin my evening again. LOL It's too unfortunate that we can't replicate the issue. Thank you for your time, though.

Reply