the very important file not open

• Jul 2, 2018 - 21:40
Reported version
2.3
Type
Wording/Translation
Severity
S4 - Minor
Status
closed
Project
MuseScore

hello dear technic support
I've record and edit very important to me file in your program and after 2 years your program not open it to me!
I upload to you the screenshot of the error
PLEASE help me to open it

Attachment Size
Безымянный.PNG 98.44 KB

Comments

• Jul 2, 2018 - 21:43
Severity S2 - Critical ⇒ S4 - Minor
Status (old) needs info ⇒ closed
Status needs info ⇒ closed

Für support request like this please use the forum. And attach the score.

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• Jul 3, 2018 - 13:04

Ксения, приветствую. Не могли бы Вы расшарить файл партитуры, который не открывается? На данный момент попробуйте найти бекап файлы и открыть их (https://musescore.org/en/node/52116)?

ENG: Ksenia, could you please attach the file? Please, try to recover your file using backup files, see instructions in the handbook article.

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