My sheet music are still hidden after renewing pro account
Basically, I renewed my pro membership during July. I found it weird that my sheet music was still hidden afterwards, but assumed it was just taking a while to update, and forgot about it.
I went to check on my account today and it was still hidden. For some ungodly reason I forgot I had already renewed my pro account and bought another year. And yet all my older sheet music is still hidden! I can access them just fine but I can't find a way to make them public again and it's driving me nuts, specially, since it's the whole reason I bought this pro account anyway.
Is there something obvious I'm missing here or what? This is driving me nuts. Also, is there a way I can cancel my second purchase? Thanks.
Comments
What's interesting is that your profile says you have only uploaded 3 scores. I've seen non-pro users that say they have uploaded more, but only 5 are visible.
You really should contact MuseScore.com com directly at https://musescore.com/contact
In reply to What's interesting is that… by mike320
That's because I uploaded two scores after the incident to test this, and deleted them afterwards. However, doing that still hid other scores :\
I'm gonna do that. Thanks
Have you tried it https://musescore.com/contact ?
I have this problem also, it could be a bug.
In reply to I have this problem also, it… by CMilliken
then also try https://musescore.com/contact or directly email support@musescore.com