Musescore 3.0.1 doesn't start on Windows 10

• Jan 19, 2019 - 17:00
Reported version
3.0
Type
Functional
Frequency
Once
Severity
S1 - Blocker
Reproducibility
Always
Status
needs info
Regression
No
Workaround
No
Project

Musescore 2.3.2 (32-bit) is installed on my Windows 10 (build 1803) laptop (64-bit, 32 GB RAM, i7-Skylake CPU). It runs perfectly. Yesterday, I installed Musescore 3.0.1 alongside, but that version doesn't start. I tried running it from the command prompt, like this ...
C:\Program Files\MuseScore 3\bin>MuseScore3.exe -F -d -L -w
... to see if it would write any debug info so I could investigate what the issue is, but it writes nothing.
When it starts up, a text message flashes up for a very short time, but it's hidden behind the splash screen. Is there a way to disable the splash screen so I could view the message?
The splash screen stays for another second, then goes away. Musescore 3.0.1 seems to terminate completely; there's nothing left running that I could see in Task Manager.


Comments

There are tools you can download & install that will capture console output on Windows; unfortunately Microsoft doesn't make it as easy as other OS's.

Meanwhile, have you done a search of this site to find the other reports of known incompatibilities? There are several, I'd suggest you check them out and see if any apply.

In reply to by Marc Sabatella

I checked for similar bugs before I filed this one. The behavior I encountered seems different, though, because there's no error message whatsoever (except possibly the one I can't see because the splash screen hides it). Again, is there a way to suppress the splash screen?