Latest version of Musescore will not install successfully
I have tried several times to update Musescore to the latest version (3.3.0 r.4761df6), but each time it will not complete the installation. I have a PC with Windows 10.
Can anyone advise what I could do to successfully install the update? I have already tried rebooting the PC, and making sure all Musescore files are closed, but to no avail.
Thank you!
Comments
What Operating system?
In reply to What Operating system? by Jojo-Schmitz
It's Microsoft Windows 10 (apologies, I should have specified Microsoft).
In reply to It's Microsoft Windows 10 … by CMHdeV
Hmm, guess I missed you wrote Windows 10..
Had you tried 3.3.1 before and are now trying to fall back to 3.3.0? Or where else are you ubgrading from?
In reply to Hmm, guess I missed you… by Jojo-Schmitz
Actually I'm not absolutely sure. 2.3.2 rings a bell from the update message - though I was sure I'd updated each previous time. Maybe I should uninstall it and re-install?
In reply to Actually I'm not absolutely… by CMHdeV
OK, 2.3.2 and 3.x coexist on the same system, and are actually separat installtions.
Uninstalling 3.x and reinstalling might be a way to get it fixed. Unininstallling MuseScore 2.x won't help and I'd recommend against it, you may still want to be able to use it for your older scores (which will look differently in 3.x, mostly better, but not all)
In reply to OK, 2.3.2 and 3.x coexist on… by Jojo-Schmitz
Hi again,
I realised the comment re 2.3.2 related to my old version of Musescore 2 (which I still have on the PC). I'm not sure what version of Musescore 3 I have, but it would be the previous release or maybe the one before that. I think I had problems installing the version previous to the current one 3.3.2.8849.
I'm wondering if maybe my Kaspersky security programme might be interfering with Musescore? Could this be possible?
In reply to Hi again, I realised the… by CMHdeV
Maybe.Try disabling it for that install
3.3.1 existed only for a coupe hours, 3.3 though for 2 weeks
In reply to Actually I'm not absolutely… by CMHdeV
I suspect you tried to install 3.3.1 which had a problem installing on some windows 10 computers. 3.3.2 was just released and fixed this problem for me.
In reply to I suspect you tried to… by mike320
Hi - I just tried to update my Musescore 3 to release 3.3.2.8849, and it has stuck on the final step "Installing Musescore 3". The status bar hasn't even commenced...
In reply to Hi - I just tried to update… by CMHdeV
No UAC warning?
In reply to No UAC warning? by Jojo-Schmitz
No, nothing - it just freezes. It's even hard to close the dialogue box!
I just checked, and my current version is 3.3.0 according to the Score Properties on the score I created a couple of days ago.
And I'm now certain that I had the same problem trying to install 3.3.1.
I just disabled Kaspersky, and it seems to have worked this time. So it looks like that was the problem. Useful information in case anyone else has the same problem!
Thank you (as always) for your help.
In reply to No, nothing - it just… by CMHdeV
Sounds like the Russians are fighting among themselves 😁
In reply to Sounds like the Russians are… by mike320
haha yes! (Kaspersky often blocks Paypal too grrr)
In reply to No, nothing - it just… by CMHdeV
I'm also a Kaspersky and Musescore user, and I know that I expect 1.5 minutes for the UAC window to appear during the installation phase. :/
In reply to I'm also a Kaspersky and… by Ziya Mete Demircan
Interesting - I didn't get a UAC window at all!