Loud static plays over all sounds after opening Musescore

• Nov 29, 2019 - 01:57

When I open Musescore, every sound is accompanied by a static noise that is much louder than the noise itself. This applies to every sound my computer makes, even after closing Musescore. It stops only when I restart the computer. Does anyone know how to fix this?


Comments

What OS, what version of MuseScore? I'd suggest trying Help / Revert to Factory Settings in case something got messed up. If you continue to have trouble, tell us also what you see in Edit / Preferences / I/O.

I just resolved this issue on my end. My computer doesn't have static anymore, and it doesn't persist when I open Musescore (I've opened it once and tried it).

What I did was close out of Musescore, then go to Computer Management and restart "Windows Audio" under Services and Applications. It's worked for plenty of things before this for me, so it came to mind first. Let us know if that helps you out.

Replicated on 3.4.2 and whatever version of 3 I was using before. Win10, Dell XPS 13 9380, just updated all the drivers. Reinstalling doesn't fix the issue, nor does restarting the Windows Audio service. Help would be greatly appreciated.

Update: Restarting the Windows Audio Endpoint Builder service did clear the static audio. MuseScore now does not play any audio or move the playback cursor when playing, but the rest of the app functions. If closed while it tries to play, it stops responding. It eventually caused the systemwide static again, and restarting the Endpoint Builder service fixed that.

In reply to by Cheeseitup

What settings do you see in Edit / Preferences / I/O, and can you try others? Every system is different in terms of what drivers are present, so unfortunately I can't suggest anything in particular, but probably one of the other options will work. No need to try the JACK options unless you do have that installed and configured, but pretty much anything in the dropdowns is fair game.

Sorry to necro, but this might help the next person this happens to. This happened to me when I just installed the latest musecore in windows 10 on my laptop half an hour ago. I was able to fix it by actually using the windows troubleshooter.

Go to settings (Win key + I) > Update and Security > Troubleshoot > Playing Audio

According to my troubleshooter at least, that my audio format was not set to default. I think musecore might've tinkered with it? Either way it fixed the problem on my end.

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Since this thread has been revived, I'll chime in - I recently had terrible distortion when trying out a fresh install of MuseScore. In my case, the solution was to go to the Synthesizer (View->Synthesizer) and click on the Master Effects tab. There was an effect with extreme reverb set - don't know why or how - but clearing that effect solved the problem. I saved the no-effect setting as default and saved it to the score so that it hopefully won't come up again.

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