Playback not working
Reported version
3.3
Type
Functional
Frequency
Once
Severity
S2 - Critical
Reproducibility
Always
Status
closed
Regression
No
Workaround
No
Project
Have used Musescore 3 for quite a while, and have never had a problem with the program, but suddenly my playback stopped working.
The buttons are greyed out.
Have tested to solve after this page(https://musescore.org/en/node/96811), but revert program to factory settings does not work, syntheziser is also greyed out. Have also reinstalled the program, nothing works. Can´t do anything.
Comments
Which OS? What are your settings in edit->preferences...->I/O? Which soundfont you're using? For some users there was a solution to update the audio driver. If you're using mac, there seems to exist some conflicts, see for example (or other): #299221: Mixer and synthesizer in my View menu is greyed out, and playback wont work on MS3
Ok, I use Windows 10, I have not changed a single thing in edit->preferences, but I attach some screenshots of it below if that is interesting. I have not installed any soundfonts, so it should be the default one.
It's just a guess (I myself only use Linux), but what happens if you update your audio driver before starting MuseScore?
Hm... It does just say I have the best drivers already...
Try the settings in Preferences > I/O > PortAudio, esp. API and Device, they are blank currently, but should not.
Might be due to 32-bit sound drivers, this is mentioned in the howto you mentioned in the initial post
Now I have tested 32 bit version of Musescore 3. Didn´t work. Reinstalled sounddrivers, made sure it was 64 bit. Didn´t work(tested with both 32 and 64 bit version of Musescore 3).
What settings for Api and Device? What settings areavailable?
no settings are available... Nothing happens when I press those buttons...
There's the problem then.
You tried reverting to factory settings?
Yes. Several times...
Ok, opened up the program today, and I have no idea why, but it worked! Haven´t done anything with it at all... Very interesting...
Anyways, thanks for the help guys!
I am not used to yhe issues page, so i let you change this things..
seems indeed fixed then
Automatically closed -- issue fixed for 2 weeks with no activity.