Difficulty using "Tie" feature on whole notes
When I tie two two whole notes together (in 4/4), instead of it having one whole note in each bar with a tie segment in between, I get a double whole note that takes up one bar, the other bar is completely unoccupied (no rest or anything just completely empty) and for the life of me can't figure out how to fix this. Tried everything I could think of: Restarting computer, revert to factory settings, etc. this double whole note deal is extremely unpleasant. could anyone please tell me what's happening. There are also issues when I press the "tie" button such as invisible notes on the staff and dotted whole notes somehow fitting in half a bar.