MuseScore send me message about unknowledged error and close

• Mar 24, 2020 - 23:14

Hello, since many months ago I have been this problem with one my favorite scores... what's necesary adicionally for important job I should send to a customer.

Musescore didnt saved a file backup. I dont know, why. I just have the files with extension: mscz. Both, send you in this post.

Really, I need your help for resoulving this tragedy... Please!

Attachment Size
Crash Error.png 91.72 KB
Tipo himno solemne.mscz 37.49 KB
himno (2).mscz 37.49 KB


In reply to by Jojo-Schmitz

Dear Jojo, I grateful for your answers. The problem with my score exist for many months (a year perhaps) ago. In this time, I explained what happened and first time, I sayed my file is broked, totally. No file backup, no autosave copy. Even searching on the folder for this purpose.
That'es reason why I prayed all this time because team Musescore could paying attention on my tragedy.

stack trace:
1 Ms::Drumset::noteHeads drumset.h 74 0xf9ac52
2 Ms::Note::noteHead note.cpp 816 0x96f773
3 Ms::Note::bboxRightPos note.cpp 848 0x96f961
4 Ms::Score::layoutChords2 layout.cpp 660 0x92ff8a
5 Ms::Score::layoutChords1 layout.cpp 238 0x92e82b
6 Ms::Score::getNextMeasure layout.cpp 2701 0x93a737
7 Ms::Score::collectLinearSystem layoutlinear.cpp 177 0xb1e661
8 Ms::Score::layoutLinear layoutlinear.cpp 192 0xb1e6f8
9 Ms::Score::doLayoutRange layout.cpp 4436 0x9455ba
10 Ms::Score::update cmd.cpp 302 0xa68d36
11 Ms::Score::update score.h 746 0xe793fa
12 Ms::readScore file.cpp 2404 0x4e0ec6
13 Ms::MuseScore::readScore file.cpp 376 0x4cdf16
14 Ms::MuseScore::openScore file.cpp 354 0x4cddd6
15 Ms::MuseScore::doLoadFiles file.cpp 331 0x4cdbe8
16 Ms::MuseScore::openFiles file.cpp 296 0x4cd7eb
17 Ms::MuseScore::cmd musescore.cpp 6116 0x42f6e0
18 Ms::MuseScore::cmd musescore.cpp 5914 0x42e6e1
19 Ms::MuseScore::qt_static_metacall moc_musescore.cpp 513 0x630c79
20 QMetaObject::activate(QObject *, int, int, void * *) 0x68a947c8

In reply to by Spire42

I can't send you a video of me in this moment but, believe me: I'm standing applause for you!
Really you don't know what important is thisd piece for me. It's not for his beauty or money; this is one my favorite work 'cause was a the my first jobs. Is part of a soundtrack even didn't finished yet.

Thank you, my friend. Thank you!!!

There are few bars with details missing, but no serious. The Tam-Tam, was a problem in this moment, because my Musesocre didn't reconized the soundfonts, then I play it and CRASH!!!
One more time: Thank you!

Pdta: Could you help me with another query?

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