MuseScore send me message about unknowledged error and close
Hello, since many months ago I have been this problem with one my favorite scores... what's necesary adicionally for important job I should send to a customer.
Musescore didnt saved a file backup. I dont know, why. I just have the files with extension: mscz. Both, send you in this post.
Really, I need your help for resoulving this tragedy... Please!
| Attachment | Size |
|---|---|
| Crash Error.png | 91.72 KB |
| Tipo himno solemne.mscz | 37.49 KB |
| himno (2).mscz | 37.49 KB |
Comments
Even the lastet development build crashes on those scores. You may still find a backup though, check https://musescore.org/en/node/52116
In reply to Even the lasted development… by Jojo-Schmitz
Thank your for your answer but, I explained with clarity: "Musescore didnt saved a file backup. I dont know, why. I just have the files with extension: mscz. Both, send you in this post."
In reply to Thank your for your answer… by Nino Terraza
Check for an autosave copy, description in the link I sent
In reply to Check for an autosave copy,… by Jojo-Schmitz
Dear Jojo, I grateful for your answers. The problem with my score exist for many months (a year perhaps) ago. In this time, I explained what happened and first time, I sayed my file is broked, totally. No file backup, no autosave copy. Even searching on the folder for this purpose.
That'es reason why I prayed all this time because team Musescore could paying attention on my tragedy.
stack trace:
1 Ms::Drumset::noteHeads drumset.h 74 0xf9ac52
2 Ms::Note::noteHead note.cpp 816 0x96f773
3 Ms::Note::bboxRightPos note.cpp 848 0x96f961
4 Ms::Score::layoutChords2 layout.cpp 660 0x92ff8a
5 Ms::Score::layoutChords1 layout.cpp 238 0x92e82b
6 Ms::Score::getNextMeasure layout.cpp 2701 0x93a737
7 Ms::Score::collectLinearSystem layoutlinear.cpp 177 0xb1e661
8 Ms::Score::layoutLinear layoutlinear.cpp 192 0xb1e6f8
9 Ms::Score::doLayoutRange layout.cpp 4436 0x9455ba
10 Ms::Score::update cmd.cpp 302 0xa68d36
11 Ms::Score::update score.h 746 0xe793fa
12 Ms::readScore file.cpp 2404 0x4e0ec6
13 Ms::MuseScore::readScore file.cpp 376 0x4cdf16
14 Ms::MuseScore::openScore file.cpp 354 0x4cddd6
15 Ms::MuseScore::doLoadFiles file.cpp 331 0x4cdbe8
16 Ms::MuseScore::openFiles file.cpp 296 0x4cd7eb
17 Ms::MuseScore::cmd musescore.cpp 6116 0x42f6e0
18 Ms::MuseScore::cmd musescore.cpp 5914 0x42e6e1
19 Ms::MuseScore::qt_static_metacall moc_musescore.cpp 513 0x630c79
20 QMetaObject::activate(QObject *, int, int, void * *) 0x68a947c8
...
In reply to stack trace: 1 Ms::Drumset… by Jojo-Schmitz
What is this, my friend? I should do something?
In reply to What is this, my friend? I… by Nino Terraza
That's the internals of the crash, pointing at where the problem might be. Here in the percussion staves your score has. Nothing you could do anything about, but helpful for the developers
In reply to That's the internals of the… by Jojo-Schmitz
This point My friend, about percussion line, I pointinted it when this problem present. Unfortunately, in this time nobody "listened" me correctly neither give me a explanation or solution.
In reply to That's the internals of the… by Jojo-Schmitz
Here, in Spanish, I exposed what I believed about the origin for this problem.
Gts.
In reply to Here, in Spanish, I exposed… by Nino Terraza
Do you have autosave files of other scores? I ask this just to make sure you are looking in the correct place. Please be patient, because written communication is not always the clearest.
In reply to Here, in Spanish, I exposed… by Nino Terraza
You mean this I guess?
https://musescore.org/es/node/293681
In reply to You mean this I guess? https… by Jojo-Schmitz
Yes, my friend. But, thank to Spir42, this is resolved!
I tried to repair it for you. It's possible that this score is now missing some data, but that's better than nothing, right? Hope this helps.
In reply to I tried to repair it for you… by Spire42
Unfortunately my friend, the message appears again... :(
In reply to Unfortunately my friend, the… by Nino Terraza
Try this file. I was able to get it to open it in MuseScore 3.4.2 by deleting the Tam-Tam instrument.
I hope this isn't too big a loss for you.
In reply to Working on it. Stand by. by Spire42
And here's a screen shot of the Tam-Tam instrument by itself (possibly incomplete). Assuming it's correct, it shouldn't be too hard to reconstruct it in MuseScore.
In reply to Working on it. Stand by. by Spire42
I can't send you a video of me in this moment but, believe me: I'm standing applause for you!
Really you don't know what important is thisd piece for me. It's not for his beauty or money; this is one my favorite work 'cause was a the my first jobs. Is part of a soundtrack even didn't finished yet.
Thank you, my friend. Thank you!!!
There are few bars with details missing, but no serious. The Tam-Tam, was a problem in this moment, because my Musesocre didn't reconized the soundfonts, then I play it and CRASH!!!
One more time: Thank you!
Pdta: Could you help me with another query?
https://musescore.org/es/node/302777
In reply to I can't send you a video of… by Nino Terraza
I'm very glad I was able to help you.
Here's another attempt at recovering the Tam-Tam, this time with a little more data but with incorrect noteheads.
In reply to I'm very glad I was able to… by Spire42
Great, is that file possible open it?
In reply to Great, is that file possible… by Nino Terraza
Sorry, the score can't be opened without using my local copy of MuseScore that has my temporary bug fix for the crash. That's why I posted screen shots instead.
In reply to Sorry, it can't be opened… by Spire42
Ok. Understand. Thank you, my friend
See #305293: Crash on load if percussion staff with no drumset uses custom notehead
In reply to See #305293: File crashes… by Jojo-Schmitz
Fixed in MuseScore 3.5 Beta (shortly)