Cannot resize 'preferences' window

• Aug 28, 2020 - 08:40

When editing my preferences the buttons at the bottom of the window which would allow me to save my preferences does not show up. When I try to resize the window it glitches and does not adjust. Sometimes the entire window will disappear off screen preventing me from using musescore at all, at which point I have to use task manager to close the program.

I am using a brand new laptop, the Acer Swift 1, not sure if that will help figure out the cause. I have tried updating and reinstalling to no avail.

As it is, the program is usable and most features are working correctly.


Comments

Me too. Cannot resize to save preferences settings. Hangs, then i need to crash out.
I bought the new Asus i7 laptop for Musescore, and really having a bad time only with Musescore program.

Need some help please

The program MuseScore3.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 36f4
Start Time: 01d6c45020bd2d83
Termination Time: 4294967295
Application Path: C:\Program Files\MuseScore 3\bin\MuseScore3.exe
Report Id: 1fb0101d-7938-48af-8107-c4c2417a4d5a
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idle

In reply to by Paul6

Which version of MuseScore? And why are you needing to resize the window - is the screen unusually small, or if the dialog unusually big? Are other dialogs, or the toolbar icons, normal sized? How about the score itself - when viewed at 100%, is it the same size as a sheet of paper?

In reply to by Marc Sabatella

Me too. My score is very small unless I zoom way in. Also I had to increase the pixel size of the note lengths across the top. I am using 3.02.5315. I am using a 4k tv with the monitor set to 1920 x 1080 and scale and layout set to 150%, if that has anything to do with it. I will play around with monitor settings and look for updates. Like the other guy said. The bottom of the screen on the prefrences menu can't be reached to apply changes. In my case I can't add swing.

In reply to by jnfrnesbitt

So I updated to version 3.6.2.548021803 and now I can resize the preference window so that I can apply the change to swing. But I cannot resize the window which pops up and asks me if I want to use the new text style when I first open my score. If I try to resize it it just disappears but is still on my task bar. However I am unable to access it to say yay or nay on the new formatting options. I guess I can live with that. The old formatting looks fine.

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