No audio. Play/Pause buttons grey.

• Oct 6, 2020 - 05:54
Reported version
3.5
Type
Performance
Frequency
Once
Severity
S2 - Critical
Reproducibility
Randomly
Status
needs info
Regression
No
Workaround
No
Project
  1. Opened a corrupted file
  2. Messed with the corrupted file for a bit.
  3. No play back on any file whatsoever.

Comments

Status active needs info

On a corrupt file anything can happen.
Please provide such a score and some detailed steps that lead to list playback

Does the problem fix itself after restarting MuseScore? If not, it is extremely unlikely to have been connected to the corrupted score, and you should instead look for other possible triggers, but more importantly, try to resolving the problem via factory reset or other steps. If the problem does fix itself, see if you can reproduce it following the same steps. If so, then it does indeed seem like the corrupt score could somehow have triggered this, although offhand I cannot imagine how this would be possible. If you cannot reproduce following those same steps, then again, I'd say the problem was unlikely related to the corrupt score.