Crash when launch the startup center
Reported version
3.6
Type
Functional
Frequency
Once
Severity
S2 - Critical
Reproducibility
Always
Status
needs info
Regression
No
Workaround
Yes
Project
Open musescore and wait for the startup center to show up. When the QtWebEngine in the startup center tries to load this page it will crash. Although it can start-up by adding -w argument and close the startup center later. But I can't access the startup center anymore...
Comments
Also switch off Startcenter in Edit > Preferences > General
What version of MuseScore exactly (Help > About), what Operating System and if Linux from where (distribution and if so which or AppImage and if not try that)?
OS: macOS 10.16, Arch.: x86_64, MuseScore version (64-bit): 3.6.2.548020600, revision: 3224f34
This was supposed to have been fixed by https://github.com/musescore/MuseScore/pull/6546, to fix #278817: Start center crashes MuseScore if there is no Internet connection and #275837: MuseScore crashes during start-up while displaying "Start center"
As far as I know, we don't have enough information to reproduce this. It clearly doesn't crash for everyone, so the quest is, what is unique about your environment - other installed software, the nature of your internet connection, etc - that triggers the crash. Once we understand how to reproduce the issue, then we can begin to investigate. So, we still need information on how to reproduce this. Until we have enough information to allow us to reproduce this ourselves, please leave the status of this as "needs info".
I use network proxy software to get around internet censorship. When I switch to the Proxy Auto Config mode. What can I help to isolate the problem?
I guess experiment with different settings for your proxy software, or temporarily disabling it, to see if you can narrow it down to one specific thing that triggers this.
Situation:
not connected to Wifi -> Musescore 3.6.2 starts.
connecting to unsecure hotel-Wifi -> Musescore starts.
Musescore not started, switching on VPN-connection to my university -> Musescore crashes on startup
Switching off VPN-connection -> Musescore starts.
Musescore running, switching on VPN -> Musescore crashes.
Switch startcenter off in Edit > Preferences > General and/or use the -w commandline option