Firewall Rules

• Aug 6, 2021 - 07:44
Reported version
3.6
Type
Development
Frequency
Once
Severity
S3 - Major
Reproducibility
Always
Status
closed
Regression
No
Workaround
No
Project
MuseScore

Hello
I represent a school that would like to use Musescore on Chromebooks we managed to download your Musescore app via appleplay but we can't get it to open, it loads but then we just get a blue window around the app. We narrowed it down to a network firewall problem but can't see to work out what is being blocked.

We are able to get the app to open properly to the welcome/login screen when we use a phone hotspot but not on our main network. Are you able to provide the servers, ports or sites the Chromebook app connects to so we can open up our firewall

Comments

• Aug 6, 2021 - 09:20
Status active ⇒ needs info

Chromebook and appleplay???

Andyway, are you talking about the MuseScore editor, the AppImage, or about the mobile viewer/player app? The latter is not being dealt with here, but only over at musescore.com, and, in the non-pro version, does require permanent internet access (to said site) to have access to scores.

If the AppImage: that might be the dialog that asks for telemetry permissions, Esc out if it (which is equivalent to deying telemetry). Next thing would be to start it using the -w option, and then in Edit > Preferences disable the start center (which otherwise too connects to musescore.com)

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• Aug 12, 2021 - 01:54

Thanks for the assistance i found the rule i was looking for. If anyone wants to use the mobile app on their chrombooks in schools that don't allow developer mode you need to open the firewall to this address. "sentry10.ultimate-guitar.com" & api.musescore.com

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