Cannot pass Telemetry splash window - Linux Mint 21

• Aug 2, 2022 - 22:06
Reported version
3.6
Type
Functional
Frequency
Once
Severity
S3 - Major
Reproducibility
Always
Status
needs info
Regression
No
Workaround
Yes
Project
MuseScore

I tested the stable 3.6.2 Linux AppImage on the newly released Linux Mint 21. I was unable to pass the initial Telemetry splash window. Neither of the two buttons respond ("Yes, send anonymous reports" and "Don't Send). The link to the Privacy Policy did not respond, either. It seems like upper and lower portions of the window are missing. I tried on two different computers and got the same results.

Package version:
MuseScore-3.6.2.548021370-x86_64.AppImage

terminal output:

mint@mint:~/Downloads$ ./MuseScore-3.6.2.548021370-x86_64.AppImage 
/lib/x86_64-linux-gnu/libjack.so.0
/lib/x86_64-linux-gnu/libnss3.so
qrc:/qml/TelemetryPermissionDialog.qml:37: ReferenceError: globalStyle is not defined
qrc:/qml/DialogButton.qml:74: ReferenceError: globalStyle is not defined
qrc:/qml/DialogButton.qml:74: ReferenceError: globalStyle is not defined

Let me know if there is other information I can provide.

Attachment Size
Screenshot from 2022-08-02 20-39-55.png 893.43 KB

Comments

• Aug 3, 2022 - 14:30

Probably not; it's a known issue that with certain display setups on certain platforms, the dialog box is somehow drawn in a way that the active area for the buttons is not actually on the buttons but somewhere else (eg, clicking some other part of the screen might possibly activate them).

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• Aug 4, 2022 - 04:00

Thanks for the quick replies. Correct, pressing the buttons does not work.

I was able to use the Esc key to proceed, but the Enter key did not produce a response.

Beyond the telemetry splash screen, I encountered no problems.

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