Program won't start - process runs, but no program
Hi,
As of today I can't open Musescore, neither the program itself or any saved .mscz files. I've tried repairing & completely reinstalling, running it with both -F and -w arguments without any luck. When I open up the task manager I can see the MuseScore process running (several, if I keep trying to open files) but the actual program never appears.
Freshly installed program, downloaded today (september 3rd 2022). Running Windows 10.
Any idea on what I can do to fix this?
Thanks in advance!
Comments
Kill those running processes (or reboot) and try again
In reply to Kill those running processes… by Jojo-Schmitz
Tried both, didn't help
For Windows 10 try this:
Open Control Panel > Programs and features > then select MuseScore 3 and click 'Repair'.
Another thought:
In the MuseScore 3 installation folder in 'Program Files' open the 'bin' folder then right click on 'MuseScore 3.exe' then Properties > Compatibility, and then 'Run compatibility troubleshooter'.
In reply to For Windows 10 try this:… by Jm6stringer
Thanks, but neither of those solved the issue. After repairing the process still runs without opening the actual window. The compatibility troubleshooter wouldn't even start the processes.
In reply to Thanks, but neither of those… by Jonathan Jansson
It sure won't as long as another is still executing (invisble in the background)
In reply to It sure won't as long as… by Jojo-Schmitz
I made sure to kill the previously started processes before trying both the troubleshooter and the repair.
In reply to I made sure to kill the… by Jonathan Jansson
Have you tried to run as administrator?
In reply to Have you tried to run as… by bobjp
Yep, after uninstalling, cleaning my registry and then reinstalling. Still starts the process, but no Musescore window in sight.
1) If you installed new software that caused MS to malfunction then you could rollback that installation.
2) You could try uninstalling MS, making sure that the Musescore program folder has gone and then remove every reference to Musescore from the Windows registry, reboot then re-install. Just be careful with the registry editor since a wrong edit could corrupt your Windows installation.
https://support.microsoft.com/en-us/windows/how-to-open-registry-editor…
https://www.avast.com/c-windows-registry
In reply to If you installed new… by yonah_ag
There are free versions of Ccleaner and Glary Utilities that have a safe way to clean the registry. I've used them for years without problems.
In reply to There are free versions of… by bobjp
Thanks. Tried cleaning all "dead" references with Ccleaner after uninstalling. Rebooted, reinstalled & tried to launch Musescore - didn't help. Tried running as administrator which unfortunately didn't work either.
In reply to Thanks. Tried cleaning all … by Jonathan Jansson
Have you also tried the portable version https://musescore.org/en/download/musescore-portable.exe ?
In reply to Have you also tried the… by Shoichi
Same issue - starts the processes MuseScore 3.exe (32 bit) (same as when I open the regular version), and MuseScore Portable (PortableApps.com Launcher), but still won't launch either of the programs.
In reply to Same issue - starts the… by Jonathan Jansson
You could try a rollback to a date when you know that MS was working.
In reply to Same issue - starts the… by Jonathan Jansson
Jonathan@, If a previous version worked, try reinstalling it and then updating?
Just a thought.
In reply to Same issue - starts the… by Jonathan Jansson
I can't tell from your answer if you made a portable version that didn't work, or the portable version available from the MuseScore download area didn't work.
Perhaps there's a permissions problem. Copy and paste the MuseScore 3 folder from "Program files" to somewhere else. Run the .exe from the bin file. I also deleted the file from "Program files" just to be sure.
Thanks to everyone who tried to help. Couldn't find a solution that worked despite trying for many hours, so I ended up reinstalling windows. Was a bit of a hassle but MuseScore finally works again!
In reply to Thanks to everyone who tried… by Jonathan Jansson
Too bad about the hassle, but glad to hear you're back in business.
Since MuseScore was previously working for you and then stopped working, was there any Windows version update that was fed to your PC that might have caused this?
In Settings > System > About
My Windows specifications show:
Edition: Windows 10 Pro
Version: 21H2
Windows Update reports I'm up to date, but states that there's an "Optional quality update available".
I was wondering what your current Windows specs show after the Windows reinstall, especially now that MuseScore is ok.
In reply to Too bad about the hassle,… by Jm6stringer
I'm also on Windows 10 Pro, version 21H2 (19044.1949). No optional updates available. Not sure what version I was running before reinstalling, unfortunately.
In reply to I'm also on Windows 10 Pro,… by Jonathan Jansson
These things happen. Ain't computers grand? Things probably run better now, in general.