Crash when headphone unplugged

• Dec 16, 2022 - 17:02
Reported version
4.x-dev
Type
Functional
Frequency
Few
Severity
S2 - Critical
Reproducibility
Always
Status
PR created
Regression
No
Workaround
No
Project

Not sure, I just unplugged my headphones and musescore 4 crashed.


Comments

Frequency Once Many
Reproducibility Randomly Always
Reported version 3.6 4.x-dev

Unplugging headphones from headphone jack, crashes Musescore 4.

I assume all of you are on Windows, right? I'm trying to find out why MuseScore crashes with some audio devices. Could you please download the test build mentioned in https://musescore.org/en/node/338271#comment-1160393, reproduce the problem, and upload the logs here according to the instructions in that comment? Hopefully that will help us!

Also, it would be useful if you could give some details about the devices with which MuseScore crashes. What sample rate do they use? And how many channels do they have? Mono, stereo, or even more channels? Or some kind of "spatial audio" mode?

Yes, Windows 10. My crashes are experienced when attempting to export MP3 audio using 44100 Hz and 128kBit/s bitrate. I'm on a laptop with simple audio out (stereo) jack. Is there a way to download dev builds without the weird .7z file extension?

I have this issue also, and it is NOT every once in a while. Literally every single time my headphone jack so much as jostles out of place, the entire thing (along with all my work) disappears. This is a real problem.