Attempting to delete or change notes or rests causes program crash

• Feb 14, 2023 - 19:02
Reported version
4.0
Type
Functional
Frequency
Once
Severity
S2 - Critical
Reproducibility
Randomly
Status
needs info
Regression
No
Workaround
No
Project
MuseScore

Select notes or rests (I was working around measure 40 and 41)
Attempt to delete note or rest OR move note enter_puck_with_a_broom_20230214.mscz , using the mouse or arrow keys
Program crashes
Autosaved score is now corrupted

Attachment Size
enter_puck_with_a_broom_20230214.mscz 56.41 KB

Comments

• Feb 14, 2023 - 20:10

Please give precise steps to reproduce the problem - exactly which note you are editing, the exact sequences of keystrokes or clicks you are executing.

Reply

• Feb 14, 2023 - 22:03
  1. Selected a treble clef G in the 4th beat of the piano part in measure 39 of the original attached score
  2. With mouse, moved up the selection point, trying for an A
  3. Musescore froze then closed
  4. When I attempted to reopen the file, I got a warning that the autosave file was corrupted
  5. I tried deleting the autosave and opening the last manually saved version and again got the corrupted autosave

I did get the same issue on other notes in different measures, although all were in the same part of the score, which was converted from PDF, so it's possible that there is an issue with the score itself, rather than the Musescore. I have not been able to reproduce the problem in other scores I'm working with

Reply

• Feb 15, 2023 - 03:57

I don't see a treble G in bar 39, nor is there any note on beat 4. Are you sure you attached the correct score? Or maybe it's a different bar? I tried a few other random notes, but had no trouble dragging any of them. Dragging isn't normally a good way of making changes - very error prone and inefficient compared to using the cursor keys - but it should generally work. Can you share a screen recording so we can see your mouse movements? Upload to YouTube or elsewhere and post the link here.

Reply