Load Error, Cannot read file

• May 28, 2015 - 23:58

I was working on an arrangement in musescore with a double staff accordian part. I decided I didn't need the bass clef staff so I went to Edit > Intruments and deleted the accordian bass clef. Musescore then promptly crashed and I have been unable to open the file since, instead I get a load error: "Cannot read file". Does anyone know how I could fix this and get my arrangement back?

Attachment Size
The_Night_Pat_Murphy_Died.mscz 21.75 KB


You can post the file and people can take a look. Also, after the crash, next time it started, it should have offered to recover the score. Did you say yes?

In reply to by cdslipp

An MSCZ file is basically a ZIP archive, and should be openable in any ZIP program. This one cannot. but probably there exist utilities that can try to repair corrupt ZIP files - you might try hunting one down. Meanwhile, though, you should probably also look for the backup files as suggested elsewhere.

In reply to by cdslipp

OK... so, for Windows7 you have two places to look for a backup file:
1. The 'mscz,' file (with the comma) - this should be located in the same folder you keep your scores.
Once you locate this file, rename it and remove the dot and the comma (and on Windows also unset any hidden attribute). You should be able to open the resulting file in MuseScore.

2. The session file - for Windows7 location is:
C:\Users\ your user name\AppData\Local\MuseScore\MuseScore2\

Session files have alphanumeric names which do not resemble the file's user assigned name. Here's an example: scPa5800.mscz
You will have to open a session file in MuseScore to see if it's the one you're looking for.

If any file extensions or folders are hidden so you can't see them:


In reply to by garciajayson63

Unfortunately, same story here - this file seems to contain no useful information. You'll need to try the same recovery methods spelled out in the other responses. What version of MuseScore were you using when this happened? Anything unusual that happened (eg, a system crash or power outage) leading up to this?

This is my sheet music. I have the same problem.
Every time I add in a song to the medley, it won't open the next day, but I sense a pattern.

The file on download is 59.2 KB, while when I add a few songs in, it becomes 66.0 KB. It crashed.
Today, I added songs to make it 60.4 KB. It crashed too.

Maybe it has to do with the size of the sheet music.

My file wont open either. I dont know what to do. its due tomorrow. im using windows 10 on the newest version of musescore. Im so frustrated as i spent hours working on my first composition project, and now i cant open it.

Attachment Size
firstcomposition.mscz 22.3 KB

I had the same problem. My computer died while I was working on the score. Problem is, I spent about 4 hours on it and didn't save. When asked to recover it, I hit yes but it wouldn't read the file. I went and found this in the autosave backups but it still won't read. Any way I can get it back?

Attachment Size
Ride.mscz 22.17 KB

In reply to by Tybobeebo

That file looks to be broken beyond repair. But assuming you weren't literally in the middle of a save operation when the computer died, just open the actual file. It won't have your work since the last save of course, but it should be fine. Also, the backup file in the same folder as the actual file (name starting with period and ending with comma) should be fine.

In reply to by Dylan Hayes

Just_Chillen'.mscz is 0 bytes, so doesn't really exist, resp. is entirely empty, nithing anyone can do anything about (except for you searching a backup).
Eureka Octet.mscz ends prematurely at measure 103. Might be possible to fix is so it at least loads up to that point.
I attached the 'debris', the extracted truncated mscx. Needs some further editing to make it a score that MuseScore can open...

Attachment Size
Eureka Octet.mscx 2.86 MB

In reply to by Shoichi

I've looked at that several different times and it doesn't make sense to me.

"Backup files are hidden, by default, on Linux and Mac OS X systems because the file name starts with a dot; and on Windows because MuseScore sets the "Hidden" file attribute. To make these hidden files visible, refer to the relevant OS documentation".

What is the relevant OS documentation? How do you find these hidden files?

In reply to by Joshua Hicks1

There isn't even a zip file-header: A file with only zeros ...
I wonder how this happened twice.
Can you help to solve this unsolved problem?

Do you have a guess about this subject?
For example, was it the last thing you noticed?
Do you often save manually?
Is the Musescore open all the time?
Or do you quit and relaunch it from time to time?

In reply to by BaroqueGuide

Unfortunately it seems to have been corrupted somehow. please see the article linked in other responses to this thread to learn how to find a backup copy. Also, if you are on Widnwos and didn't disable OneDrive when setting up your computer, a nice safe backup copy of it and all your other files is sitting on the OneDrive site waiting for you to restore it.

Hi, similar situation here. My laptop has a terrible battery and crashed due to me accidentally unplugging it. I had started and finished this composition in one session and am- well, was, extremely proud of it. I thought that since I saved it so many times that there would be a backup but I have tried numerous methods to no avail. If anyone could please help me figure this out I would be eternally grateful. I've attached my file below with the plans to cry myself to sleep as I go into the start of what will be the most work heavy week of this semester.

Attachment Size
In_the_Spire.mscz 19.71 KB

In reply to by allisonquinn

See https://musescore.org/en/node/52116 for info on recover the automatic MuseScore-generated backup copies. But, if you truly created the whole thing in one session - never closing and reopening the file - then the "normal" backup won't be present, only the "autosave" file.

But I'm confused, you save you saved it many times to create backups - I guess you keep saving to the save file, rather than using Save As to create your own backup copies? In the future, that's how you'd create your own backup copies. But even so, MuseScore creates backup copies itself, so the article above should help you find the autosave version

Also note, if you're on Windows, unless you went out of your way to disable OneDrive when you set up your computer, it's probably been making backups of everything for you every time you save a file, and it should be able to restore previous versions for you. On macOS, Timen Machine may be doing the same, although that one you might have had to set up yourself.

In reply to by Marc Sabatella

Thank you for the quick reply! It's true that I only hit save instead of save as- going forward I will try and hit save as more often. I also never set up OneDrive so I don't think my file would have been backed up there. Otherwise, I took a look at the link you sent and managed to unhide and locate the backup files. However, I couldn't find my composition anywhere so I couldn't delete the trailing comma and leading dot. For the other method from that link, any score files from yesterday were blank and I found a file titled "session" that won't open. I even tried to attached that file below but I got a message saying that only certain extensions were allowed.

In reply to by allisonquinn

I wouldn't normally recommend doing save as often, but for an important project, it's useful to do every once in a while to create "checkpoints" you can return to. I was just a little confused by you mentioning saving as a way of creating backups, but unless it's a "save as", saving multiple times doesn't create multiple backups. One backup is created the very first time you save during a save, and then that's it for the session.

The thing with the command and dot is the backup file, as I mentioned, you won't have one of those if you truly did everything in one session,. The backup is only created during the first save of the session, and since there wasn't already any work done on the file, there was nothing to backup.

Instead, you need to be looking for the autosave file. Normally if there is a crash, the most recent autosave file would contain all but your last two minutes of work.

Failing that, hopefully you are on Windows and didn't disable One Drive when you set up your computer, because that's usually the ace in the hole for most problems like this.

In reply to by Marc Sabatella

As a side note: for creating backup copies of a score during a session I prefer to use "Save a Copy" instead of "Save As".
"Save a Copy" will let me pick a filename for the backup copy, but keeps my active document as the normal/main one. Save As however will switch your active score to the new filename.

In reply to by Marc Sabatella

Hi sorry it's been awhile. Losing that composition really deterred me from composing/arranging for some time and I got caught up with school. I located the auto saves but every one from the day I created my composition (Dec. 4) is blank upon being opened. I did find a session file which musescore won't let me attach here. However, I managed to open the contents of the session and paste them below. I have a sinking feeling it is a session for a separate composition but here is what was in that session:

0 0 C:/Users/Music/OneDrive/Documents/MuseScore3/Scores/As_the_Night_Draws_In.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scHp1796.mscz 0 1 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scf17496.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scgq1796.mscz 0 0 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scg12104.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scUh1796.mscz 0 0 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scgq7572.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scem1796.mscz 0 0 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scH10808.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scYa1796.mscz 0 0 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/sch12104.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scNl1796.mscz 0 1 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scHp1220.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scfl1796.mscz 0 0 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scHp1796.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scXd1796.mscz 0 1 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scHp9152.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scif1796.mscz 0 1 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scp10428.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/sccr1796.mscz 0 1 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scp13836.mscz C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scsv1796.mscz 0 1 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scq15464.mscz 0 1 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scqHp820.mscz 0 0 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scsv1796.mscz 0 1 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scUh1220.mscz 0 0 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scUh1796.mscz 0 0 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scXd1796.mscz 0 0 C:/Users/Music/AppData/Local/MuseScore/MuseScore3/scYa1796.mscz 0 0 3 -59.7327 -45.195 0 1 3 5.99686 0.705556 0 2 3 0.705556 0.705556 0 3 3 5.99686 0.705556 0 4 3 5.99686 0.705556 0 5 3 0.705556 0.705556 0 6 3 5.99686 0.705556 0 7 3 0.705556 0.705556 0 8 3 5.99686 0.705556 0 9 3 5.99686 0.705556 0 10 3 5.99686 0.705556 0 11 3 5.99686 0.705556 0 12 3 5.99686 0.705556 0 13 3 5.99686 0.705556 0 14 3 0.705556 0.705556 0 15 3 0.705556 0.705556 0 16 3 0.705556 0.705556 0 17 3 5.99686 0.705556 0 17

In reply to by allisonquinn

Well, the one promising thing I see is that it looks like you did not disable OneDrive. So have you tried yet to simply restore a previous version from that?

The list of auto save files isn’t especially useful. You’d need to actually open them to see if any are useful. Look for one with a date on or shortly before the problem occurred. You say they are blank, but that doesn’t make sense, they should should the state of your score at the point of a crash. Can you attach one that you think seems like it should be relevant?

In reply to by Michael Banda

Your file is corrupted beyond repair - sorry.
Try to find an older backup copy on your computer:

Do you still have an unanswered question? Please log in first to post your question.