Unable to open file
I was removing the bass line of the piano part for my score, and then Musescore 2 crashed. I tried opening my score after, but Musescore only displayed "unable to open" (pls see attached pic #1The forums here told me that I should Show Details, but the score isn't opening so I wasn't able to do that. Whenever I open Musescore and the pop-up screen appears showing all my scores, the specific score that was corrupted also has a different thumbnail from the others. I can't export this corrupted score.
I also downloaded Nightly but again I can't export my corrupted score.
Is it possible to get anything back? I've attached the corrupted file below.
| Attachment | Size |
|---|---|
| 1.JPG | 57.49 KB |
| 2.JPG | 23.27 KB |
| shadow-terra.mscz | 21.84 KB |
Comments
Have you looked for the backup?
https://musescore.org/en/handbook/file-format-0
Your file says: Fatal error: line 1 column 1 Encountered incorrectly encoded content.
In reply to Have you looked for the by Shoichi
Thankfully, I was able to recover the score, but it didn't even have 10% of the progress it had when it crashed. I know this is better than nothing, but is there a way to recover more of the score?
Aside from the ".filename.mscz," (starting with a dot, ending with a comma) backup file, have you looked in the session directory for any cryptically (alpha-numeric, like sckU4716.mscz) named files?
These must be viewed in MuseScore to identify the content, as the alpha-numeric name is not indicative of the actual score title.
See:
https://musescore.org/en/node/52116
for the location of the session directory (depends on OS).
Regards.
In reply to Aside from the by Jm6stringer
Thank you for all your help. I was able to find the cryptic file names, but they were other scores, not the score I was looking for.
Diagnosing the crash is also important. You mentioned you were "removing the bass line of the piano part." Did your score have linked parts? If so, this was probably a known bug: #63226: Crash on autosave after deleting staff from instrument in score with linked parts. If not, can you think of anything else that might be relevant?
Hi, I read the bug page and did what they wrote there - I created a new piano score then removed one of the staves. Musescore crashed not long after, error message saying that "Application needs to be terminated in an unusual way". Is there really no way to recover my lost score?
In reply to Hi, I read the bug page and by gdeiph
Are you sure you tried all the scores in the session folder? Check the file dates. MuseScore *does* do an auto-save every two minutes unless you turned that off in Edit / Preferences, so if a crash happens, that last auto-saved version *is* there. At no time would MuseScore even think about trying to delete it.
In reply to Hi, I read the bug page and by gdeiph
Have you tried a Windows search for 'shadow-terra'?
I can't find the relevant forum posting(s), but some people have found their file saved to a folder named slightly different from what they expected.
Regards.
In reply to Have you tried a Windows by Jm6stringer
That's a bit different, but perhaps also relevant.
What happens is, after crash, the score is pretty much guaranteed to be in the session folder - the OS-dependent folder contains files with names like scn2473.mscz. There will be a file there for every currently open document and every file that was open during a crash.
The next time you start MuseScore, it should offer to recover the file. If you answered "yes"., it should have presented you with the file in the state it was in within the last two minutes before the crash. If you answered "no" - which I'm guessing you did, or you wouldn't be in this situation? - then the file is still there waiting for you to recover it manually.
if you answered "yes" and got your recovered score and then saved it, *then* the thing being discussed here becomes relevant. When your score is recovere,d you should notice that it is not given a simple filename, but rather a long one that incorporates the full pathname, like "C_Users_Marc_Documents_MuseScore2_Scores_shadow-terra.mscz". That is supposed to be a clue to you than a simple save won't be wht you want, that you should "save as" instead. But it's easy to miss. And if you do the simple save, that file is saved, but not to that folder - instead, something generic, like the root folder of your main drive, or which ever folder MuseScore was configured to run in.
Hi. I looked in my Local Disk folder and found backup files - which all refused to open, saying that "this was saved during a different version of Musescore, install the new version?" which I didn't yet.
And also there was no recovery message. When I start up Musescore, no message pops up and when I try to open the original shadow-terra file, the message that pops up is "cannot read file".
In reply to Hi. I looked in my Local Disk by gdeiph
Something isn't adding up then.
It is normal that *now* you would get no recovery message. But the *very ffirst time you tried to start MuseScore after the crash*, you should have seen one. And in order to understand what happened to your file, it would be important to remember how you answered that question then and what happened next.
As for the the backup files - if they say they were created with a different version of MuseScore, then I think you must not have foudn the right file, or you are trying to open them with an older version of MuseScore for some reaosn. how are you trying to open them - by double clicking on them? Does that work for other scores? Perhaps your file associations are simply off and are trying to still use 1.3. What version of museScore are using otherwise? Use Help / About to get the exact version number.
In reply to Something isn't adding up by Marc Sabatella
Yes, exactly, something isn't adding up. I -never- got a recovery message. And as for the version, I only downloaded Nightly and I have Musescore 2 (which I used for shadow-terra). I try to open the files by double clicking on them, yes.
In reply to Yes, exactly, something isn't by gdeiph
double click an mscz file would open that in MuseScire 20. And if that file has been created with a nightly build you wopuld get that message indeed, as the file Format has been changed (slightly, but still)
In reply to double click an mscz file by Jojo-Schmitz
No no, shadow-terra has been created with 2.0, not Nightly. I tried opening shadow-terra in Nightly, but it still couldn't read the file.
In reply to No no, shadow-terra has been by gdeiph
The point is, the reason the auto-save files you have could not be opened is that *they* were created in a nightly.
Without going back in time, it's going to be very difficult to figure out what happened. All I can say is, normally, after a crash, there is an auto-save file, and you get the option to restore from it the next time you start MuseScore. Without more information, it's difficult to guess what might be different in this case.
Hi. Thankfully, a new backup file appeared today in my Users - Programs folder and I was able to get the latest version of my score. Thank you so much for all your help, all is well now. I really appreciate everyone's time and effort on this.
Muscore2 crashed and now I cannot open a big band score. About 20 hours worth of work went into it. Got error message when I tried to save it and program closed. Not get a message "cannot open this file". Can this be recovered. File attached
In reply to Muscore2 crashed and now I by ORNETTE
That file is beyond repair, but you may be able to recover a backup copy through the instructions at https://musescore.org/en/node/52116.
Could you describe anything about what you had been doing before MuseScore crashed? Work is being done on a new version of MuseScore, and any information to help pinpoint bugs in the software would be important.
In reply to That file is beyond repair, by Isaac Weiss
I was transcribing a printed arrangement into Musescore2. The piano part had only one clef. I went to the screen that displays the score parts by hitting the "I" key. I removed the Bass clef and tried to save the score when I got a error message stating that Musescore had stopped and the program would close. I tried to reopen the file and was informed that it could not be opened.
In reply to I was transcribing a printed by ORNETTE
Sorry to hear that. Sounds like #63226: Crash on autosave after deleting staff from instrument in score with linked parts/#94711: Crash when saving after deleting a staff from grand staff in score with parts, which was literally fixed two days ago, so when MuseScore 2.0.3 comes out that won't happen anymore. Were you able to find a usable backup?
In reply to Sorry to hear that. Sounds by Isaac Weiss
I WAS able to recover the backup file. Thank you for your help. Will look forward to the next release.
In reply to I WAS able to recover the by ORNETTE
Glad you got it!
The same thing happened to me today. Thankfully, I got my score back the way it was just before it crashed.
So if anyone still has similar issues, here is how we did it:
right click on the score file > 7-Zip > open archive
A tab opens and there you see the score file. Drag it to another folder and there you have it.
I hope it helps :)