MuseScore 4.00 Crashes with SoundBalsterX G6 Audio in Windows 11 Pro Environment

• Jan 4, 2023 - 19:57
Reported version
4.0
Type
Functional
Frequency
Once
Severity
S2 - Critical
Reproducibility
Always
Status
closed
Regression
Yes
Workaround
Yes
Project
  1. Set sound output to SoundBlasterX G6
  2. It doesn't matter what sound quality is set to 16 bit 44 K hz or 32 bit 96K hz
  3. Click on Musescore 4 app icon
  4. Musescore 4 crashes.

If I set sound output to Realtek audio, Musescore 4 loads and runs.
Musescore 3.6 runs fine with output to SoundBlasterX G6

Attachment Size
Sound setting.jpg 72.81 KB

Comments

In reply to by cbjeukendrup

Hi Folks,
Thanks for the suggestion. But, I don't have a GitHub account. The suggestion appears very technical, beyond my novice abilities. Is there any other way to move forward? MS4 still crashes when I choose my SoundBlasterX G6 external audio as the output. So for now MS4 is a no go. Please help!

Thanks for the suggestion. But, I don't have a GitHub account. The suggestion appears very technical, beyond my novice abilities. Is there any other way to move forward? MS4 still crashes when I choose my SoundBlasterX G6 external audio as the output. So for now MS4 is a no go. Please help!

Fix version
4.0.2