MuseScore doesn't launch after setup under Windows7

• Feb 23, 2017 - 22:29
Reported version
2.1
Type
Functional
Severity
S3 - Major
Status
closed
Regression
No
Workaround
No
Project
MuseScore

Portable computer HP Pavilion dv7 Intel T4200@2.00Ghz /Go RAM
Windows 7 Integral 32bits (French)
After installation (which seems to run normally) I try to launch MuseScore.
The splashscreen appears, then... nothing. After a few seconds, a clic on the splashscreen gives a dialog reading that MuseScore doesn't answer.

Problem details:
Nom d’événement de problème: AppHangB1
Nom de l’application: MuseScore.exe
Version de l’application: 0.0.0.0
Horodatage de l’application: 0ebaeca0
Signature de blocage: cd3d
Type de blocage: 0
Version du système: 6.1.7600.2.0.0.256.1
Identificateur de paramètres régionaux: 1036
Signature de blocage supplém. 1: cd3d46b70d8ea2a3414d50531b0f60a5
Signature de blocage supplém. 2: 20a2
Signature de blocage supplém. 3: 20a222c7730a0f5ea8f3f85c321c9d52
Signature de blocage supplém. 4: cd3d
Signature de blocage supplém. 5: cd3d46b70d8ea2a3414d50531b0f60a5
Signature de blocage supplém. 6: 20a2
Signature de blocage supplém. 7: 20a222c7730a0f5ea8f3f85c321c9d52

Kind Regards,
Pierre

Comments

• Feb 23, 2017 - 23:04

In general, iut's better to ask for help on the support forums - there are probably people there who have some insight into what is going on with your system.

Meanwhile, check the Handbook under "known incompatibilities". I'm not familiar with that particular CPU, but it's possible you might need the special non-SSE2 (?) build.

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