2.2.1 (51b8386) Crashes On All My Computers

• Apr 22, 2018 - 18:27
Reported version
2.2
Type
Functional
Severity
S2 - Critical
Status
closed
Project

The latest stable build (51b8386) crashes on all my computers whenever closing one score, or coming out of the mixer when a score is loaded (that either has multiple parts or another score is loaded, too). Not sure if it's memory related, but all computers have lots of memory and resources. It crashes at the same point on them all.


Comments

Severity S4 - Minor S2 - Critical
Status (old) active needs info
Status active needs info

What OS? Can you share a score that's showing that crash, with exact steps?

Status (old) active needs info
Status active needs info

No crash on opening the score, nor when using the mixer or on closing MuseScore while having that score open MuseScore 2.2.1 (from Windows Store) on Windows 10 Enterprise. No crash with "Save online" either.

But indeed on MuseScore.com the score shows as "Upload failed", which seems to be an entirely different issue than you originally reported.
Edit 1: I've now reported that in #271701: "Save online" fails
Edit 2: It turned out to be #271707: MusicXML export: crash when exporting hairpins

Hi Just updated to 2.2 and can confirm this bug. Program becomes unresponsive and crashes when closing a score. It can be a new file or an old one, save or unsaved. Inconsistent as it doesn't do it all the time. Can close a file fine and then crash on the same file on the next go with no changes.

Windows 10 Home

We still need steps (and sample scores) to reproduce that crash. So far only a crash on exporting as XML has been reproduced (and got fixed on musescore.com, and a fix for 2.3 is pending), but the crash on closing MuseScore has not been reproduced

Been interrupted by that four-letter word: Work.

Working on the right set of events that consistently cause the crash. Will update.

In reply to by Jojo-Schmitz

I face the same problem running " OS: OS X 10.13, Arch.: x86_64, MuseScore version (64-bit): 2.2.1, revision: 51b8386"
PFA the OSX crash report and the score to reproduce crash when closing.
The steps are :
- open the score
- display the play panel
- play the score
- slow the tempo
- stop playing
- close the score (+w)
- watch MS crash

Attachment Size
MuseScore Crash on close.txt 67.02 KB
15-resurt.mscz 30.76 KB

I keep having this problem with a score that I made on my computer with no problem in version 2.1. If I try to click on certain notes it crashes. Also, it now struggles to play loud drum sections that used to be clear as a bell. I am doing this on a 2012 Mac Mini which is a pretty bad computer, however, these problems also occur on my brand new Acer Predator Helios 300 therefore it is something wrong with the programme itself and not either of my computers. Is anybody else having these issues and how might I fix them (if it's even possible).
Below is the piece I referred to:

Attachment Size
The_Rebellion (1).mscz 43.4 KB

In reply to by Lucas Nalley

I forgot to mention, the notes that consistantly and immediately crash it are in measure 43 of the brass (staff 1). There are three notes, all of which crash both of my computers. Also, not related, but can you re-add the 2.1 instruments as different mixer options? I miss the 2.1 piano.