Cannot download Pdf including parts file

• Aug 20, 2018 - 12:28

Hello there! I just uploaded a new corrected version of my piece and I cannot download the Pdf including parts file from my scores page.Everyting else downloads fine.Any ideas? Here is the link : https://musescore.com/user/12697511/scores/3205951


Comments

Strange, I can.

No,I can't:

 XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>
3205951/8467344/84de8074b2/general-parts/score-parts.pdf
</Key>
<RequestId>15C880FADAA9BE70</RequestId>
<HostId>
59usy72hRTw6jG2s8H0l+Qxw428XE28DGS7eLoVa2hfBbsEZIngPLCUys2eeM3TYtsXo1T2it+4=
</HostId>
</Error>

Contact support@musescore.com about this

In reply to by Shoichi

Hi Shoichi! I updated my musescore tool with an update I found after our messages,I followed your advice deleting my scores and uploading them again with the updated tool and the previous problem is fixed.BUT it came out a new one: this time I cannot download the mp3 files!Only listen to them on line :( Anyway this is of less importance since the Orchestra don't really need them as they need my parts ,but I'm just informing you.You are very kind thanks a lot for everything

Hi there,

we recieved your message sent to support@musescore.com (not .org). The issue is confirmed and I don't know the reason. We need time to investigate.

As a workaround, you can upload this score again as private score and try to print parts from there. Uploading new score should generate all required data and parts is believed to work in this case.

Thank you all for your kind support! Finally I updated my musescore application,I deleted the score and I uploaded again with the new application and EVERYTHING WORKS FINE :) .You are great guys thanks a lot

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