Sound issue with MuseScore 3.0.5

• Mar 29, 2019 - 05:42

Hi, Gang!!!

I use MuseScore 3.0.5 (now, the Ubuntu repository version, not the Portable AppImage), in Ubuntu Studio 18.04.2 LTS (64 bit Linux).

I expected the repository version fixed the old issue I already exposed in the forum: the first time I open the software, I DON'T GET SOUND FROM THE SYNTHESIZER!!!

I have to perform the following "work-around" to get sound:

1) Click on the "PREFERENCES" menu.

2) Click on the "INPUT/OUTPUT" tab.

3) Click on the "RESTART AUDIO AND MIDI DEVICES" button.

4) Click on "OK" button.

Then, only then, I get the beautiful playback sound!!!

HOWEVER... The cursor doesn't go synchronized with the score. I have to move the mouse, and move it continouosly, to get the cursor goes with the notes!!!

This is the same each time I open MuseScore for the first time.

If I close MuseScore, and time after, I reopen it... Sometimes I get sound inmediately. Sometimes... NOT!!!

All this issue is present in my 3 computers: two desktops and one laptop, all of them with the exactly same configuration (same OS, etc.).

SO... Gentlemen... Here is a bug.

Blessings and Greetings from Chile!!!

JUAN


Comments

In reply to by Marc Sabatella

Marc, the *.ogg is a video format, the only one who let me upload a video with a length of less than 4 MB (of course, with a very bad quality).

VLC Multimedia Player (a very famous and good multimedia player) can play this format.

BTW: Isn't there a way to let upload files more than 4 MB, here? ???

In reply to by Jojo-Schmitz

Jojo, your explanation is 100% right, technically. But... In the practical world... It is just another way to exchange multimedia files between devices.

I know that Windows 10 CANNOT to play it, directly. BUT... If you download and install VLC multimedia player, free and open code software..., you will be able to see and hear the screen capture of the issue I want to show you.

I want to add some data, maybe interesting data, I don't know...

Each time MuseScore crashes (because, from time to time, it happens), when I reopen MuseScore, the program asks me if I want to recover the "lost" session, and I click "NO"... MuseScore starts without the sound issue!!! If I click on the "YES" button... MuseScore doesn't sound!!!

So... Maybe there is some code error related with the MIDI open/close/restart commands...

Just an idea...

I really think this issue is related to some change the team did into the "Preferences" Menu, "I/O" tab.

Up to the 2.3.2 version, this issue was not present, not at all. BUT... Up to that version, we didn't have the today "RESTART ALL AUDIO AND MIDI DEVICES" button.

I think, when the development team added this button... Something happened!!! I cannot to figure out what could be, but...

If in the old versions this issue was not present, and today it is, and the only one change in that tab is that button... SO...

Just an idea...

In reply to by jotape1960

Could be, but as far as I know the main purpose of that button is to prevent the need to actually restart MuseScore after a change in devices, as was often the case before. Which is to say, the button itself is only a good thing, but maybe the changes that made the button possible (and eliminated the need to restart) are somehow triggering the problem on your system. So far, though, you seem to be the only one experiencing these exact symptoms, so it seems more likely to be some sort of interaction wit something else on your particular system - some particular device driver incompatibility with the version of the relevant libraries we are using, etc.

In reply to by Marc Sabatella

Rare!!! Very weird!!!

I use UbuntuStudio 18.04.2, 64 bit Linux, which is... Ubuntu!!!

The only two differences between "normal" Ubuntu and UbuntuStudio is the specific set of pre-installed packages (specifically intended to the multimedia world) and the xcfe desktop (normally Ubuntu uses Gnome).

If Musescore doesn't have this issue with other Ubuntu systems... Why with this one? ??? Am I the only one guy in the world using MuseScore in UbuntuStudio? ???

Rare!!!

Do you have tested MuseScore 3.0.5 into Ubuntu 18.04.2 (64 bit Linux)? ???

In reply to by jotape1960

I don't have that installed anywhere. But while Ubuntu Studio might be common enough, everyone's hardware - and hence everyone's device drivers - are different. That could be why you are seeing problems other Ubuntu Studio users are not. Or it could be other users are running the AppImage and the issue actually has to do with how the packaged version was built. I don't know; I'm just speculating based on the available evidence.

In reply to by jotape1960

I've just installed MuseScore 3.2.3 on Ubuntu 18.04 and I have the same issues.

OS: Ubuntu 18.04 LTS, Arch.: x86_64, MuseScore version (64-bit): 3.2.3+dfsg1-1~ppa1804+1 (Ubuntu bionic/amd64), MuseScore build number not set, revision: d2d863f

No sound at all at first. Changing from Pulse to ALSA resolved that.

The cursor doesn't move much during playback: it jumps once or twice per horizontal page-width (in continuous mode). The page does scroll, however, each time the cursor would have reached the edge.

I also find that notes play for a very long time - sometimes indefinitely if I take no action - during note entry, despite setting the default duration to 100 ms.
fish

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