Installation error
I'm trying to install the latest version of Musescore but keep getting an error.
"The program can't start because api-ms-crt-heap-i1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem."
I've tried reinstalling, but it just does this each time.
Any ideas?
Comments
See #281750: File api-ms-win-crt-heap-I1-1-0.dll missing
You need a fix from MircoSoft
In reply to See #281750: File api-ms-win… by Jojo-Schmitz
Suggested link does not work!
In reply to Suggested link does not work! by Hammond32
It does for me
Try https://support.microsoft.com/en-us/help/2999226/update-for-universal-c…
In reply to It does for me by Jojo-Schmitz
Not for me when you click on the download link.
It gives a 404 server error.
In reply to Not for me when you click on… by Hammond32
Which of those?
Edit: I see, several (if not all) of them, strange.
"Windows Update" should get this to you too
In reply to Which of those? by Jojo-Schmitz
Windows 8.1 64 bit
In reply to Windows 8.1 64 bit by Hammond32
Search for vcredist_msvc2017_x64.exe
In reply to Search for vcredist_msvc2017… by Jojo-Schmitz
Found it, installed it, but still not working!
In reply to Found it, installed it, but… by Hammond32
Found where?
In reply to Windows 8.1 64 bit by Hammond32
https://www.microsoft.com/en-in/download/details.aspx?id=48145
Try installing both x86 and 64bit versions.
Sometimes it works.
In reply to https://www.microsoft.com/en… by Ziya Mete Demircan
Hmm, that's the older 2015 versions, not the 2017 ones though.
In reply to Hmm, that's the older 2015… by Jojo-Schmitz
This is "Visual C runtime"; Not the "Universal" one.
In reply to This is "Visual C runtime";… by Ziya Mete Demircan
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-v… ?
In reply to Windows 8.1 64 bit by Hammond32
Did you try Windows Updates?
In reply to Dod you try Windows Updates? by Jojo-Schmitz
I ran and installed as advised but Musescore 3 still won't run.
In reply to I ran and installed as… by Hammond32
And it still gives the same error message?
Tried a reboot, tried Windows Update?
In reply to and still give the same… by Jojo-Schmitz
Yes same error.
rebooted and updated windows, made no difference!
In reply to Yes same error. rebooted and… by Hammond32
Then you installed something wrong, something that doesn't provide that DLL