File api-ms-win-crt-heap-I1-1-0.dll missing

• Jan 13, 2019 - 19:52
Reported version
3.0
Priority
P1 - High
Type
Functional
Frequency
Many
Severity
S1 - Blocker
Reproducibility
Randomly
Status
active
Regression
No
Workaround
Yes
Project

After downloading Musescore, and attempting to open it, I'm met with a message that says...

"The application can not start because api-ms-win-crt-heap-I1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem".

From there, I've tried to reinstall and repair, but I get the same message.


Comments

Status closed active

Maybe there is a way we can include this with the MuseScore package? IIRC it is avilable in the Qt installation, in C:\Qt\vcredist\vcredist_msvc2017_x{86,64}.exe
It'd add 14MB though

And get the Installer to install it if needed?

Priority P1 - High

Maybe it would make sense to add this download link (and, just in case, redistributable files themselves) to something like FAQ?