Stuck in Update Processing
Yesterday I tried to Update my score, https://musescore.com/hmscomp/joy-to-the-world-piano-solo. However, today it is still stuck in "Score being processed" with the circle going around and around. So I sent a message to musescore.com about it but so far have received no reply. While I wait, could someone please try to View/Play the score to see if you get the same "update in process" message that I am getting.
Also, if anybody has any ideas about how to stop the update processing at my end, please advise.
Thank you.
Comments
Score is being processed.
It will automatically be displayed when finished.
Do you want to attach your *.mscz here? I can try if it's different for me.
Have you tried from the software (Save Online) or from .com?
In reply to Score is being processed. It… by Shoichi
Here's the .mscz file.
In reply to Here's the .mscz file. by hmscomp
I'm trying from File/Save Online->Private Score
In reply to I'm trying from File/Save… by Shoichi
Done! It works and I'm listening. Bravo.
Edit: I hope it's not because I'm using 3.2.0.
In reply to Done! It works and I'm… by Shoichi
I'm still getting "Score is being processed".
In reply to I'm still getting "Score is… by hmscomp
Try this, via File/Save Online (I've already deleted the one I uploaded).
In reply to I'm trying from File/Save… by Shoichi
Looks like File/Save Online will create a new score not an update to the existing score. Is that right?
In reply to Looks like File/Save Online… by hmscomp
Yes, when in File/Score Properties the Source is different
In reply to Yes, when in File/Score… by Shoichi
Don't see anything in File/Score Properties about saving or updating a score. Looks like Save On Line of your "3.2 Joy to the World..." file will also create a new score. Right?
In reply to Looks like File/Save Online… by hmscomp
Or no, if it really is an update ;-)
After the first "Save online" the URL is stored in File > Score properties > source, but if you don't save it, that info gets lost
In reply to Or no, if it really is an… by Jojo-Schmitz
@hmscomp, see: https://musescore.com/groups/improving-musescore-com/discuss/5053646
Try to ask there to unlock or clear the score.
In reply to @hmscomp, see: https:/… by Shoichi
MuseScore.com responded to my problem and their only solution was to delete the score and upload it again. So I did and of course all the statistics and favorites were lost. But foolishly I tried to update another score and it is now stuck in Update processing. Does Update this Score not work anymore? Is it because Version 3 no longer supports scores that were created with earlier versions?