Musescore is not working
Hello, my musescore last version constantly freezes and doesn't work on Windows 11. What to do?
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Hello, my musescore last version constantly freezes and doesn't work on Windows 11. What to do?
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See: https://musescore.org/en/faq#faq-312352
Please let us know.
In reply to See: https://musescore.org… by Shoichi
I did reboot my comp, deleted the program and reinstalled it, deleted all QWebEngineProcess but still it is not working. Did it several times. I even asked for moneyback, because I purchased annual subscription, and it is not working.
I've got an answer, which isn't an option unless the program works properly. I'm very upset and angry that Musescore company doesn'r want to give my money back, instead of that offering some "options"
There are two types of subscriptions on the website: trial and non-trial. Non-trial subscription is cheaper since it doesn't include a test period. You've started a non-trial annual subscription for $29,99 USD, which is the cheapest one.
You were informed about the price and the subscription plan while subscribing (see attachment) so, you were charged for a PRO subscription as advertised.
I've discussed your case with my head office and asked them to cut off the price. So here is our special offer for you.
I'm not interested in any offers, because the application isn't working despite of all my efforts and waisted time.
In reply to I did reboot my comp,… by Maria Mirovska
Sorry for the misunderstanding but there are no paid services here on .org. The MuseScore desktop software is free and open source.
Perhaps you are referring to the App and then you need to turn to .com.
See: https://musescore.org/en/node/277874
In reply to Sorry for the… by Shoichi
Thank you for your answer. I'll try to contact them. But the issue with Windows 11 hasn't been solved. For future reference
In reply to Thank you for your answer. I… by Maria Mirovska
Have you tried installing as Administrator?
You could try a portable version: https://musescore.org/en/download/musescore-portable.exe
In reply to Thank you for your answer. I… by Maria Mirovska
Windows 11 exists only since a week or 3, MuseScore 3.6.2 had been released in January this year, so for sure has never been tested on Windows 11.
We've heard some success stories. But some failure stories too...
In reply to I did reboot my comp,… by Maria Mirovska
An annual subscription does not come into play here at all, as the MuseScore Editor (for Windows, Mac, Linux) and the musescore.org website is entirely free.
The subscription is for the musescore.com website and the mobile apps (iOS and Android).
Deleting and reinstalling the program rarely helps and does keep the settings, so try reverting MuseScore to factory settings