Crashes on startup

• Jun 20, 2010 - 02:02
S4 - Minor

I can no longer run musescore 0.9.6, it crashes every time on startup.
I used it successfully for a week or so, then had a crash on startup, and now it crashes every time, even after uninstalling and reinstalling.
Windows XP/AMD PC.
Crash happens right after play panel appears (blank window)

Basic error info:
AppName: mscore.exe AppVer: ModName: mscore.exe
ModVer: Offset: 00161acc

I've never heard of an app not working after a re-install. I'm guessing the uninstall did not remove everything, or possible a soundfont got corrupted. I'll try again after I check the registry for any musescore keys that didn't get removed and delete them manually, then try another reinstall.


Additional info: Searched registry, removed all MuseScore keys and all TrollTech keys that had MuseScore subkeys. Restarted, reinstalled -- Still crashes the same way. Strange that the Play panel appears on a fresh install (I thought the default was for it to not appear). I'm stumped, I don't know what could be going on in the system that would have a completely fresh copy crash on startup.
Any suggestions appreciated. I'd like to get MS 0.9.6 working again -- it was a great improvement.

I have a two-display system with NVidia onboard and NVidia PCI xpress graphics adapters. Running Macafee real time virus scanner. Performing a complete system scan to see if anything turns up there.

Thank you David!
Removing the .ini file (on XP it is found at %systemdir%/documents and settings/username/application data/MusE, by the way) and then reinstalling MuseScore solved the problem. I should have known a bad pref file was involved, but somehow I missed that folder. The information on removing an old .ini file may be useful for anyone who has trouble when installing a new version.

I should have known to ask about this in the forum rather than submit it as a bug report, since I didn't have steps to reproduce it. I'll use the right forum next time I have a problem.

Thanks again for getting me back to composing. Very much appreciate the fast response.