Load error

• Jul 2, 2017 - 04:43
Reported version
2.1
Type
Graphical (UI)
Severity
S2 - Critical
Status
closed
Project

I opened the program and then tried to open one of the musescore files that I worked on last time and the file and the other two files that I worked on the last time would not load. The other files work, but every time I try to open up those three files I get a "load error" message saying that the program cannot read the file.
GIT commit: 871c8ce


Comments

You wrote: "The other files work"
then "but every time I try to open up those three files I get a "load error" message saying that the program cannot read the file"

In order to help the understanding of this issue, can we tell ourselves what is, fundamentally, different between these three files (which do not open) and your other files (which open) ?

If you do not immediately see what differentiates them (this would be the most valuable help though!), some questions in bulk:

- Are these three files also created with the 2.1 or are they from other imported formats?

- As you saved these files did you proceed differently? At another time, in another field, after a change or not of the Auto save feature: absolutely all the clues are, here, the welcome?

- Do these three files have a common configuration (but, again, different from those that work) in their content, style, and other particular points?

- Have they created and saved at very different times, several days / weeks / months of difference, or according to a close series where you would have proceeded differently? And with the same computing environment or not ?

- What is your operating system, and browser?

So you have understood that the important thing is to understand the common point between these three files, which do not open, with the other ones.

All of the files are muse score 2.1files. my os is windows 10. The only difference between these three files and the others that work is that these were the last files I was working on the last time I was using muse score. They were not saves at different times, when I was finished I saved them consecutively, closed each file individually, and then closed the whole program like I always do.

Status (old) active needs info

All 3 files are broken beyond repair, they start with a valod zip header but after that contain nothing but zeroes.
Look for backups.

Please come back with steps to reproduce, otherwise we can'd do anything to prevent this issue from happening again.

Status (old) needs info fixed

I found the backup .mscz, files and was able to recover the entirety of those three files. I'm still not sure how this situation happened in the first place seeing as how I saved and closed those files and muse score normally last time I used it. Thanks to anyone who was trying to help me out.

Severity S3 - Major S2 - Critical
Status (old) closed active
Status closed active

I'm doing a very important composition for school and my file won't load. PLEASE HELP! I really need this file recovered/ fixed. Many thanks to anyone who can help

Attachment Size
Freedom.mscz 30.49 KB