musescore 4.4 - 4.4.2 is not working
Splash screen appears on screen, but musescore studio doesn't run after the splash screen goes off.
This problem happens repeatedly since 4.4 update.
I've tried several methods (installing on musehub, installing without musehub, reverting musescore studio to factory settings ...), and it still doesn't work.
I also tried installing one of previous version(4.3.2) that worked before, but it maked same problem above after this issue happened first.
Comments
You could try installing the test version of 4.4.3 to see if it fixes your problem. See https://musescore.org/en/4.4.3-rc
In reply to You could try installing the… by SteveBlower
it doesn't work also...
In reply to You could try installing the… by SteveBlower
Is there any information I should offer to find any clue about this issue? like OS or else...
In reply to Is there any information I… by KRPark
Menu "Diagnostic "/ Save diagnostic files.
And then, either a developer will review it here, or you'll have to file a bug report on Github: https://github.com/musescore/MuseScore/issues
In reply to Menu "Diagnostic "/ Save… by cadiz1
How can i save or get diagnostic files when I can't open musescore studio?
In reply to How can i save or get… by KRPark
Good question!:)
What is your OS?
In reply to Good question!:) What is… by cadiz1
It's Windows 11.
In reply to It's Windows 11. by KRPark
Version 4.4.3 was released yesterday. https://musescore.org/en/4.4.3
Have you downloaded it yet?
The alternative is to do this: https://musescore.org/en/handbook/4/revert-factory-settings#Reverting_t…
In reply to Version 4.4.3 was released… by cadiz1
I downloaded it a few minutes ago.
It's not working though...
Also I tried 'reverting to factory settings' method before and right after the update, but the issue still happens.
In reply to I downloaded it a few… by KRPark
Curious. I have 2 machines running Windows11, everything is fine. Have you done the Windows11 updates? And the other programs, other than MuseScore, how are they behaving?
In reply to Curious. I have 2 machines… by cadiz1
I checked if i missed windows updates - but i didn't missed any.
Other programs normally open.
(I maybe did something wrong only on my Musescore Studio I guess...)
You wrote:
Splash screen appears on screen, but musescore studio doesn't run after the splash screen goes off.
When the splash screen goes off, does the Windows task manager show MuseScore as running?
Is MuseScore studio being directed to a second monitor that is presently disconnected?
Perhaps the window is off-screen and not showing.
In reply to You wrote: Splash screen… by Jm6stringer
I launched Musescore studio with Windows task manager opened and checked all items of "apps" and "background processes".
I couldn't find any Musescore-related programs running.
I've never used second monitor - but It made sense that the monitor setting somehow unwantedly changed and might be causing this issue, so I checked by Windows key+P.
It was on its default setting: it said there was only one monitor I was looking at and not another.
I have the same problem, in that when I click on "Open" the splash screen will appear, saying Musescore is "loading", but it never actually opens (although the icon will show in my taskbar of my MacBook laptop). I eventually have to force quit Musescore.
However, this "won't Open" issue started a few weeks ago, before the update, even though I have been using Musescore for a number of years.
I have tried uninstalling and reinstalling a number of times, bt always the same "it won't Open" problem.
How do I get this resolved?
In reply to I have the same problem, in… by davidmd789
Reinstalling almost never helps. Try reverting it to factory settings, if need be from the command line
In reply to Reinstallong almost never… by Jojo-Schmitz
Thank you, but I'm afraid I don't understand. I can't open get MuseScore to open, so I can't change anything in it.
And could you please explain "what" should I "revert to factory settings"?
And how would I do that from the command line ( and how do I find the command line)?
Thanks, David.
In reply to Thank you, but I'm afraid I… by davidmd789
See https://musescore.org/en/handbook/4/revert-factory-settings#Reverting_t…
I had similar problems and posted on forum 4 or 5 days ago. Received this little window: The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.
Today, I had a revelation! Delete all earlier versions of MuseScore and download a clean copy of 4.3.x I had in my downloads folder. It opened and ran correctly including numpad which I had lost. I then did the upgrade to 4.4.3 and it also opened properly. All seems fine. I sure hated using the keyboard numbers to input note values!
In reply to I had similar problems and… by ashley5992
I have same issue and I tried lots of attempts. But any of them wasn't working.
I tried your recommendations but 4.3.x installation leads same phenomenon... ( - brief flash but no start...)
Do you know some other option?
Thank you for your recommendation.
In reply to I have same issue and I… by akyneiinfern
I think the important part of my description is completely deleting your v. 4.x.x files. I have a handy little app called appzapper that digs out all the supporting files as well the main app file for deletion. After doing that, the early 4.x versions which I had as .DMZ files in my Downloads folder installed and were upgradeable. Hope this helps.
In reply to I think the important part… by ashley5992
Thanks Ashley for the suggestion; but I'm afraid it didn't work for me. I downloaded app zapper, deleted all files, shut down the laptop. But when I re-opened and downloaded a fres version of MuseScore it was the same old problem; I click onOpen, but I just get a MuseScore window saying "loading", but the little coloured wheel just keeps whirling around and it never actually opens. I have to eventually force quit. I've tried resetting to factory settings, and everything else that has been suggested above, but still nothing is working.
And I paid for the MuseScore sheet music package, but can't use it to edit anything in any way!
Any more ideas, anyone?
In reply to Thanks Ashley for the… by davidmd789
"And I paid for the MuseScore sheet music package, but can't use it to edit anything in any way!"
Well, the MuseScore Studio notation editor is entirely free, so that was perhaps an unnecessary expense. But this is the right place to sort out your problems with getting MuseScore Studio to work.
a) Are you sure that you downloaded the correct software?
See: https://musescore.org/en/download
b) Are you sure that your computer meets the minimum system specification?
See: https://musescore.org/en/download#System-requirements
In reply to "And I paid for the… by DanielR
Thanks Daniel, but that still didn't work.
I used app zapper to delete all of the most recently downloaded MuseScore files, then used your link. I went through all the stages of "enable" and "permissions" etc,, then, from muse hub, downloaded MuseScore Studio, but as soon as I clicked on Open, it was back to the pop-up window saying "loading" but it never actually gets beyond that.
I had been using MuseScore for a few years, but a few months ago it suddenly stopped "opening" and I have been trying since to resolve it. Unsuccessfully.
I mistakenly paid for the MuseScore sheet music package because I mistakenly thought that it was possibly because I had a "free" version" that was the reason I couldn't suddenly open it, and that I was purchasing a more comprehensive notation software package. I now realise I was totally mistaken in that.
In reply to Thanks Ashley for the… by davidmd789
You wrote:
Any more ideas, anyone?
One thing that comes to mind is this:
Do you have a printer that is disconnected, or that may be on a network which is presently inaccessible?
In reply to You wrote: Any more ideas,… by Jm6stringer
Didn't work. I checked the printer/ network was connected (even tried it with a cable connection), but it made no difference. MuseScore Studio still won't Open.
What next anyone?
Thanks.
In reply to Didn't work. I checked the… by davidmd789
How are you launching Musescore? I seem to recall a problem a while back where under some circumstances it would launch if you clicked on an .mscz file but not otherwise (click on the .exe file or a desktop item etc.).
In reply to How are you launching… by SteveBlower
All the usual ways on a Mac. Click icon in the dock, double click an .mscz file in the finder and drag an .mxl file to the dock icon.
In reply to All the usual ways on a Mac… by ashley5992
I'm afraid none of those work. I've tried clicking on the MuseScore icon in the dock; tried clicking on the app within Muse Hub; tried double-clicking an .mscz file; tried dragging an .mxi file to the dock icon; tried app zapper then reinstalling;; tried resetting to factory settings. Same result; a MuseScore "loading" pop-up window, but it never gets beyond the endlessly spinning coloured wheel.