musescore 4.4 - 4.4.2 is not working
Splash screen appears on screen, but musescore studio doesn't run after the splash screen goes off.
This problem happens repeatedly since 4.4 update.
I've tried several methods (installing on musehub, installing without musehub, reverting musescore studio to factory settings ...), and it still doesn't work.
I also tried installing one of previous version(4.3.2) that worked before, but it maked same problem above after this issue happened first.
Comments
You could try installing the test version of 4.4.3 to see if it fixes your problem. See https://musescore.org/en/4.4.3-rc
In reply to You could try installing the… by SteveBlower
it doesn't work also...
In reply to You could try installing the… by SteveBlower
Is there any information I should offer to find any clue about this issue? like OS or else...
In reply to Is there any information I… by KRPark
Menu "Diagnostic "/ Save diagnostic files.
And then, either a developer will review it here, or you'll have to file a bug report on Github: https://github.com/musescore/MuseScore/issues
In reply to Menu "Diagnostic "/ Save… by cadiz1
How can i save or get diagnostic files when I can't open musescore studio?
In reply to How can i save or get… by KRPark
Good question!:)
What is your OS?
In reply to Good question!:) What is… by cadiz1
It's Windows 11.
In reply to It's Windows 11. by KRPark
Version 4.4.3 was released yesterday. https://musescore.org/en/4.4.3
Have you downloaded it yet?
The alternative is to do this: https://musescore.org/en/handbook/4/revert-factory-settings#Reverting_t…
In reply to Version 4.4.3 was released… by cadiz1
I downloaded it a few minutes ago.
It's not working though...
Also I tried 'reverting to factory settings' method before and right after the update, but the issue still happens.
In reply to I downloaded it a few… by KRPark
Curious. I have 2 machines running Windows11, everything is fine. Have you done the Windows11 updates? And the other programs, other than MuseScore, how are they behaving?
You wrote:
Splash screen appears on screen, but musescore studio doesn't run after the splash screen goes off.
When the splash screen goes off, does the Windows task manager show MuseScore as running?
Is MuseScore studio being directed to a second monitor that is presently disconnected?
Perhaps the window is off-screen and not showing.