Musescore won't load
Hi,
I though that with the new update it would load but still have the same problem. It doesn't load at all. What's going on with this? It used to work perfectly before I don't know why suddenly stopped working. It's been 3 months since I haven't use this program. I have windows 10 and the only one that works is the muse score 1 (which I don't like because it doesn't have metronome).
Please help me.
Thanks and regards.
Comments
Out of curiosity, could you try to install a portable version from here. Download the MuseScore-2.3.2.msi version, the others don't work on windows. If this doesn't work, change the 2.2.3 on the web page to the last version number that worked for you and see if that fixes it.
In reply to Out of curiosity, could you… by mike320
It doesn't work either. I noticed that in the task management musescore appears in background process but I don't know why it says musescore (32bits) and my computer is 64 bits? I think this software is for 32 bits.
In reply to It doesn't work either. I… by Vevagu
I run Windows 10 and MuseScore is a 32 bit program. I have no issues with this. There was in the last couple of days someone that had the same problem as you and it had something to do with the firewall (or maybe the antivirus). Marc helped the person, so maybe he will remember this and tell you how he fixed it.
In reply to I run Windows 10 and… by mike320
Ok, thanks for your help Mike. I follwed Marc's advice and it seem is because of this error “Qt: Untested Windows version 10.0 detected!”. I've researched on Google about it but I don't understand how to solve it.
In reply to Ok, thanks for your help… by Vevagu
No, it is not. It is just that the Qt version it uses is older than Windows 10. Harmless.
Try installing the Microsoft "DebugView" tool and then running MuseScore from the command line with the "-d" options. You should see some helpful messages on the console that will help diagnose the problem.
In reply to Try installing the Microsoft… by Marc Sabatella
Well, I upgraded to Windows 10 more than a year ago and musescore used to load with no problem. I followed your advice and the errors that appear are: [6108] Qt: Untested Windows version 10.0 detected!
So I think that's the problem. Do you know how to solve that?
Thank you so much.
In reply to Well, I upgraded to Windows… by Vevagu
No, that message is normal. Please attach the full output so we can investigate further. Better to copy and paste the text itself rather than using screenshots. Also be sure to use the "-d" command line option when starting MuseScore. Best to also use the "-F" that you said you already tried (for factory reset).
In reply to No, that message is normal. … by Marc Sabatella
Ok, I cannot upload the actual file but I copied and pasted on a text format.
In reply to Ok, I cannot upload the… by Vevagu
Are you sure you used the "-d" and "-F" command line options when starting up MuseScore? You should be seeing a lot more relevant output than that (most of what you posted is not actually output from MuseScore, not sure why you are seeing all that).
In reply to Are you sure you used the "… by Marc Sabatella
Yes, I did use the "-d" and "-F" command.
[10656] global share:
[10656] configured localeName
[10656] real localeName
[10656] load translator
[10656] load translator
[10656] load translator from
[10656] read shortcuts from <:/data/shortcuts.xml>
[10656] initScoreFonts 0x86820b0
[6216] Qt: Untested Windows version 10.0 detected!
[6216] initScoreFonts 0x87914e0
In reply to Yes, I did use the "-d" and … by Vevagu
I copied again on notes because it doesn't show completely in the comments
In reply to Well, I upgraded to Windows… by Vevagu
It sounds like you turn your firewall off to download and install MuseScore. See #99886: MuseScore 2.0.2 won't start on Windows 10 if Windows Firewall was not running during install
In reply to It sounds like you turn your… by mike320
Or that trusted font thing mentioned at the end of that issue
In reply to It sounds like you turn your… by mike320
My firewall says that it's being managed or controlled by ESET.
I deactivated firewall for re-installing Musescore but still won't load. What could be the problem? If is on or not still the same. I don't understand.
Thanks for your help
In reply to I deactivated firewall for… by Vevagu
Check that font issue, see https://musescore.org/en/node/99886#comment-846635
In reply to Check that font issue, see… by Jojo-Schmitz
Hi, I deactivated the firewall an re installed the app but it didn't open but after that I clicked to the installer and then I clicked on repair. So musescore re-installed and asked me to restart the computer so it finally loaded!!
Thank you so much for your help!
I found a solution how to run Musescore 3. I have this problem too, but if you want to open Musescore 3 and work with this software, you should open one .mscz file (if you have in your PC one, or download it) and Musescore 3 will work !
I can't open it normally, but if I open one .mscz file, all works.
I hope this information was useful for you.
:)
In reply to I found a solution how to… by Cristi Mânăscurtă
Most likely unrelated