Version 3 will not open startcenter because OpenGL not supported

• Apr 5, 2019 - 16:37
Reported version
3.0
Type
Functional
Frequency
Once
Severity
S3 - Major
Reproducibility
Always
Status
PR created
Regression
Yes
Workaround
Yes
Project

Error message when opening version 3:-
Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::NoProfile) .
This is most likely caused by not having the necessary graphics drivers installed.

Install a driver providing OpenGL 2.0 or higher, or, if this is not possible, make sure the ANGLE Open GL ES 2.0 emulation libraries (libEGL.dll, libGLESv2.dll and d3dcompiler_*.dll) are available in the application executable's directory or in a location listed in PATH.


Comments

Status active needs info

Those dlls (libEGL.dll, libGLESv2.dll) are part of the MuseScore installation. So there got to be a different reason for the failure
Are you using a 32bit version of MuseScore and Windows? Have you checked for updated graphics drivers?

My systems info is below. I've had no problems with previous versions of Muse score.

Pentium dual core cpu E5200 @ 2.5GHz
RAM 4GB
64 bit OS. x64 based processor
Widows 10 home version 1903
up to date on updates
OS build 17134.648

The problem does not happen when I click on a piece of music to open Version 3. It only happen when I try to open from the desktop icon.

Title Version 3 will not open becasuse OpenGL not supported Version 3 will not open startcenter because OpenGL not supported
Status needs info active