The program keeps crashing every time I attempt to open it.

• Sep 9, 2020 - 00:31
Reported version
3.5
Type
Functional
Frequency
Once
Severity
S1 - Blocker
Reproducibility
Always
Status
duplicate
Regression
Yes
Workaround
No
Project

1) The program keeps crashing every time I attempt to open it. The start center doesn't open during this, either. It usually asks me if I want to restore the session, before crashing and asking me to send a report. I have attempted to uninstall and reinstall the app, restart/shut down my laptop, open MuseScore via a score rather than the shortcut, to no success. This has been going on for about 24 hours, I'd say.

It first shut down and crashed during a series of glitches while I was working on a score. Since then, I haven't been able to open up the app again.


Comments

If you did it correctly, especially reverting to factory settings, then I don't know what else it could be. When you revert to factory settings it's important that the F be capital, -f means something else.

The program is trying to start and something it's loading is causing the crash. Another option I haven't seen needed for quite some time is -w to keep MuseScore from trying to connect to the internet. If that gets it running, that could be a starting point for trying to figure out what's causing the crash.

using Win+r navigate to the proper directory and type musescore -F

It really sounds like the solution from what you're describing. Turning of your internet is not the same as running musescore from the command line (Win+r) with the -w option.