At startup, MuseScore exits to desktop when "initializing sequencer and audio driver"

• Apr 9, 2021 - 18:55
Reported version
3.6
Type
Functional
Frequency
Once
Severity
S1 - Blocker
Reproducibility
Always
Status
needs info
Regression
No
Workaround
No
Project

I'm on v3.62. When I launch, the launcher says "initializing sequencer and audio driver", then exits to desktop.
I tried the following:

  1. Launch with -F: same result
  2. Launch with -s: I can successfully launch, but then all options in I/O are greyed out. I'd like to use Musescore with audio output.
  3. Reboot then install (read it in another ticket): I rebooted, uninstalled, reinstalled, but unfortunately no change.

I get the feeling Musescore is trying to load an audio driver that's not the correct one.
Is there some way I can launch Musescore with an option to pick the correct audio driver myself? Maybe it's selecting a faulty one (I have leftover drivers from devices I no longer use, like the Komplete Audio 6 MK1, which sometimes gets confused with the Komplete Audio 2)


Comments

Status active needs info

What OS? Generally speaking, you'll get better results asking for help on the Support where there are many people with system administration experience on various different OS's. Realistically, there isn't much we as developers can do without precise steps to reproduce the problem - meaning, knowing the exact system configuration that leads to this issue.

Hello, I looked into the possibility of getting a debug log, and with the viewer I get the following whenever I try to launch MuseScore 3:
[1688] FT_New_Face failed with index 0 : 1
[1688] FT_New_Face failed with index 0 : 1
[1688] PGAsioDriver::PGAsioDriver

So I still think it has something to do with the Audio Driver...is there any way to tell MuseScore to not try and initialize anything without me picking what driver to use, but don't disable audio totally?

the -soption is that. But maybe the -a option could help here?

-a | --use-audio driver

Use audio driver: one of jack, alsa, portaudio, pulse

Not sure though which of those is supported on Windows and which is not

In reply to by Jojo-Schmitz

Thank you, I tried this:
When trying with portaudio, the launch freezes for a while, then gives up and exists to desktop..
When I launch with Jack and then try to switch to Port, I can't select any audio devices at all. So I guess Musescore can't see any of my audio drivers, which is really strange. I use a 64bit DAW which can see my audio drivers just fine...?