New post Changing audio output device frustrating - selections disappear
Reported version
3.5
Type
Functional
Frequency
Many
Severity
S3 - Major
Reproducibility
Randomly
Status
closed
Regression
Yes
Workaround
Yes
Project
Whenever I try to change my audio output device in the IO panel of preferences, the changes do nothing (even after clicking restart audio and midi devices) and when I press ok on the preferences and open them up again, the changes go back to what was there before I changed it. This is on 3.5 RC and I don't think it happened in beta.
Fix version
3.5.1
Comments
So likely a very recent regression
What OS, and can you give precise steps to reproduce the problem?
It's on Windows 10. Attached is a video of it happening
In reply to What OS, and can you give… by Marc Sabatella
Can you look at this again? I showed the steps in the video.
I know almost nothing about how different devices drivers work, and I have no idea what the different choices actually correspond to or whether they should be enabled or not. But I can confirm it doesn't work as I mightily naively expect. Whether there is some reason for this or not I cannot say.
I think, though, that the problem may be simpler than this, though. The "Apply" button is not enabled. This leads me to think somehow the system just isn't registering the changes in these dropdowns. So there is a workaround of sorts, try changing any other setting (like the MIDI output latency). Then you can press Apply, and Restart, and OK, and it works. Do you find this as well?
In reply to I know almost nothing about… by Marc Sabatella
That works. I tried switching to Jack and back too, but that doesn't work. It's very strange
Switching back immediately isn't good enough, the code is just clever enough to notice that's not a change. You have to make a real change, no matter how small, and then not set it back right away. I know there were improvements made to speed up the act of hitting Apply or OK within the Preferences dialog so it wouldn't have to work so hard unnecessarily and take so long. I suspect somehow this fell through the cracks. But there were other changes to this particular tab as well, replacing checkboxes with radio buttons, and it's also possible something got lost in the translation there, or any number of other changes made to this dialog for 3.5.
https://github.com/musescore/MuseScore/pull/6423
Again in #308926: Audio device changes don't "stick"
I had experimented such frustration... In fact i observed that sometimes the IO section of the musescore3 INI file becomes incorrect. At this point everything is unpredictible ! MuseScore crash and once Windows crash.
My (developper) solution was brutal : copy/past the IO section from MuseScore3Development.ini.
I will have wishes for this part (seting up the audio parameters). The crash are possibles from the fact the program in charge of MIDI io use unsafe sections.
Came up again in https://musescore.org/en/node/309824
In reply to Switching back immediately… by Marc Sabatella
This is still an issue for me. When will the next update come out?
when it is ready... and hopefully after the PR mentioned here got merged.
And https://github.com/musescore/MuseScore/pull/6621 (rebased version of https://github.com/musescore/MuseScore/pull/6523, the 3.x version of https://github.com/musescore/MuseScore/pull/6423)
Fixed in branch 3.x, commit 35a6ef91de
fix #308469: changing portaudio preferences does not work
Automatically closed -- issue fixed for 2 weeks with no activity.
I just updated MuseScore hoping that this problem would be fixed, but it appears it isn't the case.
My version is 3.5.2, and the workaround proposed by Marc Sabatella now works only after a restart of MuseScore.
Might be a new issue then.
Guys:
I think the issue has to do with if your keyboard is USB 2.0. If you have a MIDI keyboard that is NOT 2.0 compatible, and you plug it into a 2.0 USB input on your computer, it won't work. Try switching to another USB input (not 2.0) and I think it should work
In reply to Guys: I think the issue has… by marclandes
Personnaly, I don't use any type of MIDI input. You may be mistaken: the issue discussed here is only related to audio output.
In reply to (No subject) by Jojo-Schmitz
I am using 3.6.3 and have this issue. I see some history in several searches, but do not find a solution there. If I re-set the selections in the drop-down boxes, and hit Apply and then restart, it does eventually get fixed, but it not stable. The next time I start a session it could be working or not. Using Win10.
In reply to I am using 3.6.3 and have… by cwhitem
I spoke too soon. Several minutes into my work session and the I/O MIDI selection disappear again, so the MIDI keyboard does not function. The selections in the MIDI IN and OUT drop-boxes remain only as long as the dialogue box is open. If I close the box and re-open Preferences, the selections are blank. Not sure what else to try. The overall hardware setup has not changed.
3.6.3 doesn"t exist (yet)
Whatever, it would be a different issue, thos is got fix and is closed