Unable to download, save and verify the package. Check your internet connection.

• Jun 21, 2021 - 03:44
Reported version
3.6
Type
Plugins
Frequency
Many
Severity
S3 - Major
Reproducibility
Always
Status
duplicate
Regression
No
Workaround
No
Project

I don't know if anyone will be able to answer this question. It's regarding the extensions in resource manager such as the drumline extension. Whenever I try downloading any extension, it stops at about 56% and this message pops up:
"Unable to download, save and verify the package. Check your internet connection." I know my internet connection is not the problem. I've tried many workarounds such as downloading the separate files for the extensions and dropping them in muse score. The problem with that is I then have to update the extension which gives the same warning message. If I don't update it, I can use the drumline extension but there is no sound and I'm missing some options in it. I've tried changing the folder location in preferences and that didn't work. I've even used the factory reset option about 5-10 times. I've spent about 12 hours searching for a solution and have had no success. If anyone could help, it would be very much appreciated.


Comments

In reply to by Jojo-Schmitz

So it turns out that for some reason factory settings didn't seem to do anything. I went into edit>preferences and my sound fonts directory was set to 2 different folders and my extensions directory was to a non-existing
folder. I just made an extensions folder in documents>MuseScore3 and then made that the extensions directory folder. After that, I was able to drag and drop both extension files into Muse Score and it worked.