My MuseScore Program Keeps Freezing/Crashing
My MuseScore program has been crashing frequently upon startup recently. Even when it does respond, I can't perform any actions because it keeps freezing/crashing after each operation. As shown in the attached screenshots (Attachment 1 and Attachment 2), the program repeatedly switches between these two states. I have already consulted similar articles and tried all the solutions within my capabilities, but the problem persists.
Comments
What OS ? Windows ? Apple ? Linux ?
What version of Musescore ?
In reply to What OS ? Windows ? Apple… by BanjoJake
OS:win11 Pro
Version:10.0.22631
Musescore Version:4.4.4
In reply to OS:win11 Pro Version:10.0… by za91102
Try: https://musescore.org/en/handbook/4/revert-factory-settings#Reverting_t…
In reply to Try: https://musescore.org… by cadiz1
Not work, it just shutted down after revert-factory-settings
It may be useful to sever links to external resources,
(1) Instead of a hardware printer, select 'print to PDF',
(2) Set audio device to 'default'
(3) Turn off 'Note Preview'
(4) 'Start Empty'
In reply to It may be useful to sever… by BanjoJake
I do not fully comprehend your meaning. Could you please specify where I can adjust these settings?
In reply to I do not fully comprehend… by za91102
Sorry, seems I need to install version 4, will respond later today
In reply to I do not fully comprehend… by za91102
(1) Instead of a hardware printer, select 'print to PDF'
Open a file or create a new one
Menu: > File > Print > Scroll down the list to "Microsoft print to PDF"
(2) Set audio device to 'default'
Disconnect all external audio
Go to Windows Sound Setting, make sure neither output or input devices are external. eg, on my computer: output: "Speakers / Realtek" input: "Microphone Array"
Then, in Musescore: Menu: > Edit > Preferences > Audio & Midi >
'Audio Device', select "System default"
'Midi' "No device"
(3) Turn off 'Note Preview'
Menu: > Edit > Preferences > Note Input >
Un-check 'Play notes when editing'
(4) 'Start Empty'
Menu: > Edit > Preferences > General >
Select "Start Empty"
LMK if none of this helps.
In reply to (1) Instead of a hardware… by BanjoJake
You mean I should change the settings within the app? But it keeps freezing when I launch it, so I can't even navigate. How am I supposed to configure it?
In reply to You mean I should change the… by za91102
Again, try: https://musescore.org/en/handbook/4/revert-factory-settings#Reverting_t…
In reply to You mean I should change the… by za91102
Sorry, can you try completely uninstalling all versions of Musescore, reboot, and install just Musescore v.3.6.2. Does that also freeze/crash ?
In reply to Sorry, can you try… by BanjoJake
I'd tried Musescore v.3.6.2., but still no response
In reply to You mean I should change the… by za91102
Oh, and also un-install Muse Hub, if you installed that, before the re-boot
In reply to You mean I should change the… by za91102
za91102
Maybe you'll get lucky. But reinstall by itself never works. You would need to run a search of your drive for MuseScore4 and delete everything that the search finds. Then run a Registry cleaner. Something that might have worked initially might have been to go to Control Panel>Programs and features>Select MuseScore4>Repair.
In reply to za91102 Maybe you'll get… by bobjp
Also tried repairing it. I deleted all related data except for my scores, but after restarting and reinstalling, it only worked properly for two days, and then the problem recurred.
In reply to Also tried repairing it. I… by za91102
That's interesting. Are you installing with Muse Hub ?
In reply to That's interesting. Are you… by BanjoJake
I've tried installing both with and without Muse Hub, and there doesn't seem to be any difference."
In reply to Also tried repairing it. I… by za91102
So I might suggest reinstalling again, then if it is stable for a day or two, make the setting changes in my reply of Mar 2, 2025
In reply to So I might suggest … by BanjoJake
Reinstall musescore 3 or 4?
In reply to Reinstall musescore 3 or 4? by za91102
Reinstall only helps in very few cases, reverting to factory settings much more often, so forst try Help > Revert to factory settings
In reply to Reinstall only helps in very… by Jojo-Schmitz
However, when I tried to revert MuseScore to factory settings, the system replied 'Path not found, unable to restore factory settings.
In reply to However, when I tried to… by za91102
A tell-tell sigh that you didn't do it correctly, didn't specify the musescore location correctly
In reply to Reinstall musescore 3 or 4? by za91102
I suggest 4 first if you prefer that version. If it is stable even for only an hour just so you can make the changes I mentioned above, and probably more important what Jojo advises. Full disclosure : I use v3.7 because I need plugins. But you said v3.6.2 was also giving trouble.
In reply to I suggest 4 first if you… by BanjoJake
I've just removed every file associated with MuseScore and performed a fresh installation of MuseScore 4. Subsequently, I managed to execute the repair process. However, the issue remains unchanged post-repair; the application abruptly crashes and shuts down upon launch.
In reply to I've just removed every file… by za91102
Sorry I'm confused. After the fresh installation of MuseScore 4, why did you execute the repair process ?
In reply to I've just removed every file… by za91102
Just to be precise - by " the repair process", I assumed you meant the Windows>Control Panel>Programs and Features>Repair. That is of course different from "revert MuseScore to factory settings".
In reply to Just to be precise - by "… by BanjoJake
Whatever. I'm over it. I don't care about repairs, reverts, resets, reinstalls, recycles, or anything else. I've tried it all. The bottom line is, it's not working.
In reply to Whatever. I'm over it. I don… by za91102
Your first image shows MuseScore open and online scores selected. what happens if you select local scores instead?
In reply to Your first image shows… by bobjp
I don't know, I can't reproduce that situation anymore because the program crashes as soon as I open it. But I guess it's probably unrelated to what you're saying.
Is this only happening with Musescore? Is there a problem with other programs?
In reply to Is this only happening with… by mercuree
No, it's only happening with MuseScore, and it's happening with all versions (at least, all the ones I've tested).
In reply to No, it's only happening with… by za91102
Interesting that at one point it worked for a few days. What happens if you right click the desktop icon and select "Run as administrator"?
In reply to Interesting that at one… by bobjp
Every time I run it is as administrator
Trash application, it's utter crap. Are there any other music notation software alternatives? I've had enough.
In reply to Trash application, it's… by za91102
Yes, lilypond is great and also free
In reply to Yes, lilypond is great and… by mercuree
Lilypond will need far more patience and attention to detail than Musescore, which the OP seems to lack, based on the previous responses.
Also, once you put music into Lilypond, moving it to another app is not easy.
I think the OP will need Sibelius or Dorico, some platform with a full dedicated support team.
In reply to Lilypond will need far more… by BanjoJake
I can tell you that the "support team" on Sibelius is made up of users much like here. I don't know about Dorico. Oh, and way to support the OP. Not.
In reply to I can tell you that the … by bobjp
Maybe, I don't actually know, but would have thought that paid products provide customer support directly, and wouldn't rely on volunteers. As to supporting the OP - I actually took a lot of time reviewing my past experience with Musescore crashes and carefully writing out my responses, and asking for details. The OP couldn't be bothered to reply. So I think an app like Lilypond would require more patience and attention to detail than the OP displays.
In reply to Maybe, I don't actually know… by BanjoJake
Nope. Just a single help forum run users. Everything else is Knowledgebase articles.
The OP has been dealing with this for over two weeks. He has tried all suggestions without success. I suspect some kind of computer problem like file permissions or something.
Some people come to MuseScore from other software and can't make heads or tails of it.
We all find different software to be easy to use or not. Lilypond might be just the thing.
Plus, it looks like English is not their first language. So there's that.