YOU TUBE MALFUNCTION
the SEND TO YOU TUBE OPTION FROM MS.COM IS NOT WORKING. THIS HAS BEEN HAPPENING SINCE YESTERDAY. I HAVE TRIED NUMEROUS TIMES TO SEND A SCORE TO YOU TUBE. NON OF THEM HAVE SHOWED UP YET THERE.
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Comments
No wonder, this is because your CapsLock key is broken and the URLs on YouTube are case sensitive
No, this was not meant seriously, but please stop shouting, and direct this problem at support@musescore.com or into https://musescore.com/groups/improving-musescore-com
Also this here is a duplicate of https://musescore.org/en/node/273528
In reply to No wonder, this is because… by Jojo-Schmitz
:)
In reply to No wonder, this is because… by Jojo-Schmitz
OK, I did send a message from your link to MS.com. I did not realize that the regular Forum on MS.org did not deal with MS.com problems. i surely hope they fix this. Thank You.
In reply to OK, I did send a message… by delhud2
So far no one has replied from MS.com support team. Don't know if anyone is home there.
In reply to So far no one has replied… by delhud2
You need a little more patience: your first post was 16:37 and you contacted MS.com only after this. Your last post is at 23:14, so you expect people in Europe (France/Belgium/Germany) to respond between like 18:00 and 23:00!? That is after work for most normal people. Wait until tomorrow before you start wondering if anybody is home!
Regards
Louis
In reply to You need a little more… by Louis Cloete
And nowadays Kaliningrad...
In reply to And Kaliningrad... by Jojo-Schmitz
And they'll all be watching the football tomorrow evening.
In reply to You need a little more… by Louis Cloete
Hello Louis,
I did reply to your comment yesterday, I thought on MS.com?! But since I don't see my reply to you here, I'll repeat: I am sorry, I did not realize that the support team I was wanting to talk to was in Europe! I thought they were mostly Americans like me. My apologies. Also I did not know that MS.org Forum does not handle MS.com problems.
Best Wishes
Delton
In reply to Hello Louis,… by delhud2
No worries, now you know for next time ;-) I use 24 hours as an unofficial rule of thumb for a reasonable response window, since I know the guys who should do something about my request must be awake some time during the next 24 hours, regardless of their actual geographic location.
In reply to No worries, now you know for… by Louis Cloete
Good idea! I would think MS officials would be concerned that their You Tube option is not working. I tried again last evening and it still does not work. Do they have a CEO? Are they a corporation, I wonder?
In reply to Good idea! I would think MS… by delhud2
For the record, in case you missed it: MuseScore joins Ultimate Guitar
In reply to For the record, in case you… by Marc Sabatella
Thank you for informing me. And I did not know about this. A momentous step for Musescore! ! Which will affect all of us MS users--Hope you are right that it will be in a beneficial way. The thought that our scores and work on MS could ever be in jeopardy or not continued/accessed would be a frightening thought.
Just thought of something else--if Ultimate Guitar has now taken over, is this why the You Tube option is not working? Are the MS support teams still fully functional?
In reply to Thank you for informing me… by delhud2
For the record, it works here. Not from the page "Score manager", but from the score itself (when it's fully displayed and ready to launch playback)
From here, click to the right on the vertical three points -> Send to YouTube.
I received an email a few seconds after, and the scores (I tried with two) are on YT
In reply to For the record, it works … by cadiz1
Thanks. I'll try again . however, the way you did it is exactly the way I did it also, from MS.com
In reply to Thanks. I'll try again … by delhud2
I tried BOTH ways. I sent to YT from score manager, which brought up the score ready for playback, etc. and then it said the video of your score is being processed but it never appeared on YT! So I have tried k:BOTH ways, from Score Manager, and from the score displayed and ready for ation. I have a choral conductor waiting in San Diego for my YT score to consider my piece for next Holiday season. Very frustrating!
In reply to Thank you for informing me… by delhud2
The changeover happened months ago and in general YouTube is working fine for most people. But as with any process, sometimes glitches occur, no mater who is in charge of support.
In reply to The changeover happened… by Marc Sabatella
I" the way you did it is exactly the way I did it also"
However it seems to have some hiccups.
If its fails the first time (click on the three points -> Send to YouTube in the dropdown list -> confirm Send to YouTube on the blue tab at the bottom, and if nothing happens), I click again on the three points -> Send to YouTube (dropdown list), and the process is now engaged.
In reply to However seems to have some… by cadiz1
O cadiz1, I will try those suggestions later. No time right now.
In reply to O cadiz1, I will try those… by delhud2
I tried what you said over and over. Nothing works. MS says the video is being created and I will receive an e-mail, but nothing ever happens. It does not appear on YT, and I do not get any e-mail. Ive tried over and over and over.
In reply to The changeover happened… by Marc Sabatella
On June 20 it worked fine for me with a score. Since Jun 21, it hasn't. That's all I know. I haven't chkanged anything I was doing on my end. Thanks for your reply.
In reply to The changeover happened… by Marc Sabatella
if this is a glitch, it is consistent and permanent since June 20. I can still not get anything from MS.com sent to YT.
In reply to if this is a glitch, it is … by delhud2
A puzzling thing--When you click on the 3 dots and click send to YT, a message appears, your score has been sent to YT, etc. So then you wonder why is the blue Send to YT there at the bottom? As a sort of confirmation? IF so why does the top message say it's already been sent? Anyway, no matter how I do it, it does NOT work!
In reply to A puzzling thing--When you… by delhud2
Have you tried contacting MuseScore.com? I don't see any message from you on https://musescore.com/groups/improving-musescore-com.
In reply to Have you tried contacting… by mike320
No, butt I did contact support at MS.com about it. I was told to be patient. I figured the other link "improving" etc. would be some long discussion about MS that probably did not have much to do with my problem. Just now I tried disconnecting my YT channel from MS.com and then reconnecting again, but it made no difference. Also deleted the original score on MS.com and reuploaded my score, but that made no difference either. I'm wondering if I could contact Thomas Bonte (last name?) Wasn't he the CEO of former MS? I don't know what is going on now with Ultimate Guitar.
In reply to No, butt I did contact… by delhud2
I did send a message to Thomas Bonte on my Linkedin. ( He appears as a contact of mine) I hope he can help with this.
In reply to I did send a message to… by delhud2
Please follow the advice at https://musescore.org/en/node/273419#comment-840120
In reply to Please follow the advice at… by Thomas
Thanks,
I can't find that comment from your link. It goes to another thread that is about a problem connecting to YT all right, but it's just about disconnecting and then reconnecting MS from one's YT channel. I've tried that many times--did not work.( Your link took me to Comment 821463 by Shoichi)
In reply to Thanks,… by delhud2
Anyone : So, How do I find MS.org/en/node/273419 Comment 840120 to follow the advice there? (I don't even know what a "node" is. The link from Thomas did not take me there, as I explained above.
In reply to Anyone : So, How do I find… by delhud2
https://musescore.org/en/node/273419#comment-840120 does take me to a comment from Thomas reading:
Hi Ronan, could you disconnect your MuseScore account from YouTube first and then try again? To disconnect, click on the disconnect button on the Send to YouTube form. Keep us posted.
In reply to https://musescore.org/en… by Jojo-Schmitz
i finally figured out that IS he right comment that Thomas meant. I have tried disconnecting MS from You Tube then reconnecting several times, and it DOES NOT WORK. Not in my case at least, though it worked OK for Ronan, apparently. So at this point, I have no idea what to do or if anybody at MS can think of something else to try. I do not want to be without the You Tube option working. It is so much faster than trying to get someone to download MS first and then listen to/see your score. So it is a VERY important MS option to have working for you!! It should work. It always did work for me before, but not since june 21.
In reply to Anyone : So, How do I find… by delhud2
I made a mistake, I mean Comment #821463, according to Thomas. How can I find it?
In reply to I made a mistake, I mean… by delhud2
This?
https://musescore.org/en/node/269690#comment-821463
In reply to This?… by Shoichi
Yes, that was it. But it's mostly not about the problem I have. Thanks anyway. Turns out Comment 840120 is what Thomas meant as far as I can tell.
In reply to Yes, that was it. But it's… by delhud2
To MS Teams/Officials: I have tried disconnecting MS from You Tube and then reconnecting many times. It makes no difference. Since I have not gotten any other answers or help on this, it seems MS is not interested in checking out and fixing whatever their technical problem is on this. i have a late model Dell Inspiron and Windows 10. The problem is not on my end. Does anyone have any further ideas?
In reply to To MS Teams/Officials: I… by delhud2
For the Record: i tried restarting my computer,and my Router. Also, even tried the whole process from CHrome Sending to You Tube from MS.com still did not work. I decided to try disconnecting etc. again, but now it won't even do that. When I click on Send to You Tube, I just get a message on the screen that says YOUR SCORE HAS BEEN SENT TO YOU TUBE tHE VIDEO IS NOW BEING CREATED. Trouble is that doesn't happen, and the message would just last for hours if you let it.So now I can't even try DISCONNECTING again. SO now what am I supposed to do?
In reply to For the Record: i tried… by delhud2
Hi delhud, I verified and all your scores which you sent over the past days/weeks to YouTube made it up to YouTube account. Please verify your YouTube account.
In reply to Hi delhud, I verified and… by Thomas
Hi Thomas,
OK, Thanks for doing that! But this is all the more puzzling, since I have checked and rechecked my You Tube account/ my channel, and it shows NO new videos added since 2 weeks ago. I did find something I thought was odd, 27 deleted videos. When I clicked on Play All from my channel, These videos appeared as "Pumpkin -Head-looking things, until I clicked on them on a message came up on the screen from YT saying, "This video is a duplicate of a previously uploaded video". (THen it would play it.) This is confusing. Do you know, if you have a video with the same title, even though it's one you have made corrections on in MS and then sent from MS.com to YT, does YT think it's just a duplicate,just because the title is the same? It's hard to get any help from YT. I went on their Help Center and left info on the problem I have been having, never got any reply.( In my channel, I have 2 or 3 Anasazi titles and @ Holy CHilds, and YT did not delete them for having the same title I don't know if YT reads sub titles, etc)
In reply to Hi Thomas,… by delhud2
If all those videos made it up to my You Tube Account, why aren't aren't they in my Channel? Nothing has been added to My Channel for two weeks now. i simply do not understand that.
In reply to If all those videos made it… by delhud2
You most likely have more than one channel and not looking at the right one. Google how you can switch channels on YouTube.
In reply to You most likely have more… by Thomas
Thanks. Ok, I will try that. But I don't see how The MS.com to YT connection always worked before for me, and than suddenly didn't about three weeks ago.
Delton
In reply to You most likely have more… by Thomas
i tried switching channels, but results were nil. No other channel to be fund, apparently. I tried some of the suggestions online about it , and I don't even find any EDIT button on my channel or anything like that as some suggested. So this problem, a serious problem for promoting one's music, stands as the VERY FIRST PROBLEM I have encountered that could never be answered on MS Forum or MS.com forum. For several years I have always gotten an answer for all kinds of problems that came up on my opera etc. and always finally got a solution (and my own hard work to apply the solution) from Marc, Jojo, mike, and others.
In reply to i tried switching channels,… by delhud2
The problem could be on the Google end, have you tried contacting them?
In reply to The problem could be on the… by mike320
No, never occurred to me. maybe I'll try that. I woudn't think that would be very likely. Now i wonder, though, if YT automatically deletes videos with the same title as a previous video Except I did have two Holy CHilds and two Anasazi videos (Same titles) that were already in my channel before the trouble began on June 20,2018, Anyway, thanks for your reply!
In reply to No, never occurred to me… by delhud2
I'm sure it's not Google. How could it be Google? I've never heard of anybody contacting them and getting an answer. But I did notice Google says you can have multiple You Tube channels from Google +, so I will look into starting another channel and see if that works being connected to MS.