Crash on loading score

• Aug 9, 2018 - 17:33
Type
Functional
Severity
S2 - Critical
Status
closed
Regression
No
Workaround
No
Project

HI. I am reporting that the musescore software on my computer consistently shuts down and stops working every time I open a score. I have uninstalled and reinstalled multiple times but to no avail. I am very frustrated with the program. I have also contacted the musescore a few times regarding this with no response. I am working on two scores that both have deadlines and I am being set back a great deal by this.


Comments

And for the record, when you say you have contacted MuseScore, the only supported method of asking for help using MuseScore is to post to the Support forum, and I don't see any posts there from you. My guess is you tried contacting the support email for the score sharing website musescore.org, which is not a way to get help using the program.

Anyhow, as mentioned, when asking for help or reporting a possible bug (and crashes are indeed bugs), please attach your score and give us precise steps to reproduce the problem.

Severity S5 - Suggestion S2 - Critical
Status needs info closed
Reported version 2.3  
Regression No
Workaround No

We cannot proceed without (an) actual score(s).