Make a "Get help online" button to go with the bug and leave feedback buttons.

• Nov 4, 2018 - 21:01
Reported version
P2 - Medium
S5 - Suggestion

You should have a "Get help online" button on the Feedback toolbar that takes you to the forum. It should probably go to so the user only needs to enter a title and start typing the question. I suspect the lack of it will lead to a lot of bug reports that are requests for help. There are enough of those already. The button can be a question mark in a dialog bubble.


FWIW, my hope is to indeed have a button to take you to a dedicated page here that would allow you to access not just the forum but also other resources.

In reply to by Jojo-Schmitz

The page could be "translated" to have the correct forum link on it.

If I'm not mistaken, when your system is set to a language other than English that link should take you to your own language's page. Perhaps it's the page above the link I suggested that does this.

Yes, I am basically talking about a landing page similar to the existing generic page, but I want to completely redesign this page to make it more friendly and useful. I'd like to remove the existing "ask for help" and "report a bug" items / buttons and replace them with a single "get help" item (well, perhaps duplicated in menu and toolbar). There are a number of reasons for this I am happy to discuss, probably better to do so in forums. So I will start a thread there.

In reply to by Anatoly-os

@Anatoly-os, there has been speculation about the future of the leave feedback button. Will it remain in the final version of 3.0. It's not a big deal either way, but it does need to be considered when Marc or someone writes code for this.

I think even if we don't do a grand "online help center" redesign for 3.0 initially, we should still consider replacing the existing "Report a Bug" & "Ask for Help" items in the menu with "Get Help Online" that links to (or language-specific version), which is currently just the Support menu on this site. And if the toolbar buttons stay, make that change there too.