error in installing 3.1musescore

• Jun 5, 2019 - 19:40
Reported version
3.1
Type
Plugins
Frequency
Many
Severity
S1 - Blocker
Reproducibility
Always
Status
duplicate
Regression
Yes
Workaround
No

after I've installed 3.1 musescore successfully an error stopped me
when clicking to open the program a box appeared
" The program can't start because api-ms-win-crt-runtime-I1-1-0.dll is missing from your computer."
please tell me what shall I do to start it as I use windows 7 ultimate 64 bit
thank you

Attachment Size
التقاط.PNG 40.5 KB

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