MuseScore 3.5 Crashes Constantly
I have just updated my MuseScore application to 3.5 today. Unfortunately, it crashes when it boots up.
I click on the application on my computer, and of course see the new startup window. Then the MuseScore window comes up and nothing else happens. Then it just closes immediately. Mostly I get a Not Responding message at the top-left. I bet something's trying to load, and the new update isn't able to show my MuseScore files. So in short, I boot MuseScore up, the startup window shows, the actual MuseScore window opens, and then crashes before I can even access my MuseScore files.
I know my computer is slow at times, but this is different. I think it's a bug in the new 3.5 update. I can't get to the window that lets me select a score. Is there a reason why it's doing this? Has anyone else seen this issue? I hope my application can be fixed. Also, if it helps my computer is a Windows 10.
Comments
On the French forum, two (possibly?) similar cases have emerged. These users - also using Windows 10 - had kept version 3.4.2 on their system.
It's been enough, from this version 3.4.2, to Revert to Factory Settings (via the "Help" menu), then to reinstall version 3.5 for the problem to be solved.
In reply to On the French forum, two … by cadiz1
So then I go back to MuseScore 3.4.2 using the factory settings until the problem is resolved? Or do does factory settings uninstall 3.5 and I reinstall the application?
In reply to So then I go back to… by reedmcalpin
As said previously:
1) From version 3.4.2 -> menu "Help -> Revert to Factory Settings
2) Reinstall version 3.5
In reply to As said previously 1) From… by cadiz1
Oh. Sorry but I have 3.5 now. It's not 3.4.2. I can't get anywhere in MuseScore 3.5. is there supposed to be a 3.4.2 update I can access?
In reply to Oh. Sorry but I have 3.5 now… by reedmcalpin
Of course, I understand. It makes sense that version 3.5 overwrites 3.4.2.
But as said, the two French users obviously had kept 3.4.2 on their system, in another directory, I presume. I haven't experienced this problem (the two installations - on desktop/laptop - of the 3.5 under Windows 10 went perfectly well a few hours ago), so I fear to can't helping any more, sorry.
In reply to Yes, I understand. It makes… by cadiz1
Yeah I didn't keep 3.4.2. I have 3.5 now. I might just uninstall and reinstall it, but first I'd like to see if anyone else has an explanation to my problem. Thanks for trying to help; it's appreciated.
In reply to Yeah I didn't keep 3.4.2. I… by reedmcalpin
dw its not just you man I have the same problem, can't even open the god dam program
In reply to Yea its not just you man I… by Justinsucksatdrums
Did you see #275837: MuseScore crashes during start-up while displaying "Start center", it's workaround and fix?
There certainly is no general problem with 3.5 that prevents it from starting up, it's working fine for most of us. My guess is there is something unique to your system - a device driver, perhaps, or a recent score MuseScore is trying to display. Did you try the instructions from the Handbook on how to revert to factory settings by starting from the command line?
In reply to There certainly is no… by Marc Sabatella
Hello !
Similar problem on the French forum: https://musescore.org/fr/node/308689
It's the switch to continuous display that prevents replays from being played. Switching back to page view does not solve the problem.
You have to switch to page view, save the file, close and reopen it... and not switch to continuous display or do the same thing if continuous display is more comfortable for typing.
Edit
Hi ! Marc
Old files without any problem do not work anymore if they are displayed in continuous display.
It's a real bug of 3.5.
In reply to Hello ! Similar problem on… by [DELETED] 16875981
Hi - I think maybe you posted tot he wrong thread - did you mean https://musescore.org/en/node/308690?
In reply to Hello ! Similar problem on… by [DELETED] 16875981
I actually did something different. I selected a Musescore file from my file explorer. It works. Unfortunately just opening it by the shortcut still won't work. So I think it is a computer thing. I can still view my scores. Still, I hope the bug can get fixed.
In reply to I actually did something… by reedmcalpin
After opening MS using a score, go into
Edit → Preferencesand disable the start centreIn reply to I actually did something… by reedmcalpin
I'm using the same workaround for the same problem.
In reply to I'm using the same… by kjlerex1
The problem is known but none of the programmers have experienced the issue so they can't isolate and fix the problem. It's been a problem for quite a while.
In reply to The problem is known but… by mike320
#275837: MuseScore crashes during start-up while displaying "Start center" or #278817: Start center crashes MuseScore if there is no Internet connection
In reply to I actually did something… by reedmcalpin
This absolutely helped. Thank you so much!!!
I'm having a similar problem, along with a few other issues. There is no playback when I select a note, and when I hit the play button it takes a few seconds to play, and there's a jarring electronic buzz before the score starts playing.
I have the same issue in Mac OSX. I'm going to have to revert to 3.4
In reply to I have the same issue in Mac… by thillwl1
There were a number of different problems discussed here. In order to understand and assist you better, we would need you to attach the score you are having trouble with and give precise steps to reproduce to the problem.
I found a solution without reverting back. Just re-download MuseScore again and when you get to the setup-wizard, press "repair."
In reply to I found a solution without… by bootsncats2
...and you are running what OS?
Windows 10?
In reply to I found a solution without… by bootsncats2
That indeed is one of the workarounds mentioned in https://musescore.org/en/faq#faq-312352