File > Quit causes crash

• Feb 4, 2015 - 18:19
Type
Functional
Severity
S2 - Critical
Status
closed
Project
MuseScore

On quitting a popup indicates
"MuseScore.exe has stopped working"
"Windows can check online for a solution to the problem" ...

Problem signature:
Problem Event Name: APPCRASH
Application Name: MuseScore.exe
Application Version: 0.0.0.0
Application Timestamp: 0e70dc58
Fault Module Name: rig3asio32.dll
Fault Module Version: 3.1.0.761
Fault Module Timestamp: 50d01fdc
Exception Code: c0000005
Exception Offset: 0004e596
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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------------------------------------------------------
O/S - Windows 7 Home
MuseScore 2 Beta 2.0

Procedure -
Double click Musescore Icon to start app.
File > Quit ... Crash

Comments

• Feb 5, 2015 - 08:32

It seems that this was reported a while back ...

http://musescore.org/en/node/31106

It looks like it's related to the Native Instruments dll "rig3asio32.dll"
Recommendation is to uninstall Native Instruments software !?
It's a workaround but not really an acceptable solution.
Just as well the conflict isn't with a Windows dll :-)

Reply