Crash Bringing Up Page Settings Dialog

• Jul 12, 2019 - 02:28
Reported version
3.2
Type
Functional
Frequency
Once
Severity
S2 - Critical
Reproducibility
Randomly
Status
closed
Regression
No
Workaround
No
Project

Be editing a music file.
Bring up Tools / Page Setup.
Result: Musescore frequently (about 30% of the time?) freezes, and you have to eventually kill it and recover work. The recovery isn't always complete, so I may have to redo some work each time.

This has happened over 10 times to me today alone, and probably 100 so far. These random crashes (there are other triggers as well, such as deleting a staff), cause me to lose a lot of productivity.

The included file (which was originally imported from MusicXML because that was the only way to save it after Tools Unroll, per the previously reported bug.

However, this crash is not specific to any music file. It was happened when editing every single one of my music files. Getting a new computer did not cause this or other frequent musescore bugs to go away.

Attachment Size
Capture1.PNG 52.75 KB
A_Million_Dreams-Piano_unrolled.mscz 62.16 KB

Comments

Frequency Many Once

According to the score, it was saved using version 3.1. The current version is 3.2.3. What you are experiencing is unique. You're the first to report it. I suggest that you upgrade to 3.2.3 ad see if the crashes persist. Without steps to reproduce the crash in 3.2.3 it will be very unlikely it can be fixed. Look at your other bug report for its status.

No, I don't get crashes in Page Setup any more. I just brought up the same file and played around with Page Setup. No problems now.

Incidentally - most of my crashes in Musescore in the last year were in the File Save or Open dialogs when if I right clicked to try to rename a file or delete something. Musescore would hang almost every time if I tried to use the advanced features in the file dialog. But that isn't happening today either. I wonder if Windows 11 fixed a problem with their shared dialog boxes.