Not loading scores

• Sep 13, 2019 - 20:09
Reported version
3.2
Type
Performance
Frequency
Many
Severity
S1 - Blocker
Reproducibility
Always
Status
closed
Regression
No
Workaround
No
Project

Downloaded MuseScore 3 after using MuseScore 2. Program won't display scores, but the start center and score creation windows are displayed.


Comments

Status active needs info

In order to understand and assist, we need more information. Which version specifically (see Help / About)? What OS? How are you attempting to display the score? What goes wrong when you try? Can you attach one of the scores you are having trouble with?

The newest version as I just downloaded yesterday. Windows 10. Whenever I attempt to create a score from the welcome screen or open an existing score, the score/window is not displayed or opened on screen. I have not been able to create any scores using MuseScore 3.

In reply to by andrewdom30

We still need to know precisely what you you are doing. So, when the Start Center appears, there is a big icon in top left that says "Create New Score". Are you clicking that? When you do, does a dialog appear asking you to enter a title, etc? Are you able to go through the other steps of selecting instruments, a key, time signature, and then only at the end when you click "Finish" something goes wrong? Or do these dialogs not appear?

Could be helpful if you record a screencast video showing what you are doing and what is happening.