Startup Crash Mac os 10.11 El Captain

• Oct 25, 2015 - 13:05
Type
Functional
Severity
S2 - Critical
Status
closed
Project
MuseScore

Every time I open Musescore 2.0.2 it freezes. Ive tried a full reset and uninstall but nothing works. please help.
2015-10-25 13:04:03.972 mscore[856:42226] 13:04:03.972 WARNING: 140: This application, or a library it uses, is using the deprecated Carbon Component Manager for hosting Audio Units. Support for this will be removed in a future release. Also, this makes the host incompatible with version 3 audio units. Please transition to the API's in AudioComponent.h.
in stat: : No such file or directory
in stat: : No such file or directory
in stat: : No such file or directory
in stat: : No such file or directory
Init midi driver failed
init Help from:
QSqlDatabase: QSQLITE driver not loaded
QSqlDatabase: available drivers:
cannot setup data for help engine: Cannot load sqlite database driver.
qt.network.ssl: QSslSocket: cannot resolve TLSv1_1_client_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_2_client_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_1_server_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_2_server_method
qt.network.ssl: QSslSocket: cannot resolve SSL_select_next_proto
qt.network.ssl: QSslSocket: cannot resolve SSL_CTX_set_next_proto_select_cb
qt.network.ssl: QSslSocket: cannot resolve SSL_get0_next_proto_negotiated

Comments

• Oct 25, 2015 - 16:42

Ive tried to revert to factory settings in the way you described but still nothing. When it opens the terminal still gives me the same error. Is there anything else i can try?

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• Oct 28, 2015 - 11:38

@Olly98

We have tried to reproduce the problem but unsuccessful thus far on 10.11.1. This makes us believe that the problem is not linked with the Qt warning, but instead linked to something else.

Could you try to start MuseScore via the Terminal app using:

/Applications/MuseScore\ 2.app/Contents/MacOS/mscore -w

The -w will disable the Start Center. Let me know if this runs or not.

Reply

• Oct 29, 2015 - 11:49

Still not working. This error pops up in the terminal:

WARNING: 140: This application, or a library it uses, is using the deprecated Carbon Component Manager for hosting Audio Units. Support for this will be removed in a future release. Also, this makes the host incompatible with version 3 audio units. Please transition to the API's in AudioComponent.h.
in stat: : No such file or directory
in stat: : No such file or directory
in stat: : No such file or directory
in stat: : No such file or directory
Init midi driver failed
init Help from:
QSqlDatabase: QSQLITE driver not loaded
QSqlDatabase: available drivers:
cannot setup data for help engine: Cannot load sqlite database driver.
qt.network.ssl: QSslSocket: cannot resolve TLSv1_1_client_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_2_client_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_1_server_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_2_server_method
qt.network.ssl: QSslSocket: cannot resolve SSL_select_next_proto
qt.network.ssl: QSslSocket: cannot resolve SSL_CTX_set_next_proto_select_cb
qt.network.ssl: QSslSocket: cannot resolve SSL_get0_next_proto_negotiated

Reply

• Nov 6, 2015 - 11:41
Status (old) needs info ⇒ fixed

The issue has seemingly resolved itself I'm not sure what happened but I left it for a few days and it now works. Thanks for your help.

Reply

• Nov 8, 2015 - 03:17
Status (old) fixed ⇒ needs info

While I'm glad that this particular case seems to have disappeared, there's unquestionably something that has the potential to cause a serious problem. As it may pop up again in the future, I feel it's important to keep this issue open.

Reply

• Nov 26, 2015 - 16:56

I don't experience a crash, but I do not get any music playback. I thought it might be appropriate to post the issue under this thread because the error noted is the same as one posted above. I'm running El Capitan on a new 12" Macbook model. I hear the metronome fine, but no music. I tested this on the sample startup file included in the package. I checked that the synthesizer sound file is in the the application's ".../Resources/sound" directory. When I reset the app to defaults using the command line switch -F or use the -w switch, I still get "WARNING 140" about using the deprecated Carbon Component Manager that is noted above.

Reply

• Nov 30, 2015 - 19:21

MS Freezes!
Error:

SqlDatabase: QSQLITE driver not loaded
QSqlDatabase: available drivers:
cannot setup data for help engine: Cannot load sqlite database driver.
Fluid::program_change: preset 0 0 not found
qt.network.ssl: QSslSocket: cannot resolve TLSv1_1_client_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_2_client_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_1_server_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_2_server_method
qt.network.ssl: QSslSocket: cannot resolve SSL_select_next_proto
qt.network.ssl: QSslSocket: cannot resolve SSL_CTX_set_next_proto_select_cb
qt.network.ssl: QSslSocket: cannot resolve SSL_get0_next_proto_negotiated

Reply

• Nov 30, 2015 - 20:27

LewisHernyMorgan: most likely you have a simple isntallation issue (installed into different folder than expected or something like that). Try the instructions in the handbook under "Revert to factory settings". If that doesn't fix it (but it probably will), please ask for help in the support forum; this issue here seems unrelated.

rreyes11: you should also ask for help in the forum, after trying the revert. I have no particular reason to think the revert will fix it, but it is the first logical step. But your problem also seems probably unrelated to the one being discussed in this thread. When you post to the forum, be sure to give all relevant info - what OS (including what version), what version of MuseScore, also tell us if things work better if you try the "-w" or "-s" options.

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